i was very pleased wd Mariela & especially the manager who assisted me wd my my request to get a missing part for my car through d parts dept. thank you very much
12/20/2019
Joretta J. VERIFIED CUSTOMER
Jaime is the best.
12/20/2019
Erika P. VERIFIED CUSTOMER
Steven was very kind and helpful, even offering to answer any other questions or concerns I had. Thank you!
12/19/2019
Kathryn G. VERIFIED CUSTOMER
Friendly and polite service. Car ready early!!
12/19/2019
Corine Y. VERIFIED CUSTOMER
Jaime always courteous and efficient. He has been there all 3 years that I have been bringing my Outback in for service. He pretty accurate about the time needed for service. Which I really appreciate. He seem to be a very hard worker.
I am surprised that you no longer have a shuttle service & are now using Lyft. Is there a lyft available when the service is complete and I need to return to pick up my car? No one said anything about that. I really like my Subaru & hope future models will have a surround view.
12/19/2019
Timothy S. VERIFIED CUSTOMER
Good service.
12/19/2019
Edward M. VERIFIED CUSTOMER
Attentive. Friendly. Conscientious. A satisfying experience.
12/19/2019
Sabina L. VERIFIED CUSTOMER
Jaime is a wonderful service rep.
12/19/2019
Kyrie T. VERIFIED CUSTOMER
every good
12/19/2019
Bao N. VERIFIED CUSTOMER
Rafael went above and beyond what was expected. Didn't realize how close the vehicle was for the next oil change until he mentioned the device was coming. He made sure the service was completed. To make even better he also had the vehicle washed which I was thinking about asking but did not. Great service and communication!
12/19/2019
Lisa T. VERIFIED CUSTOMER
Express service writer Rafael was excellent
12/19/2019
Judith P. VERIFIED CUSTOMER
Representative very courteous and kind.
Thank you,
Judy Paris
12/18/2019
Hector A. VERIFIED CUSTOMER
Jaime was great and though this is my first time at Sierra, you now have my business permanently.
Best
Hector
12/18/2019
William B. VERIFIED CUSTOMER
Took 2 hours or more for express service with an 815 am appointment
12/18/2019
Richard K. VERIFIED CUSTOMER
Rafael Ibarra was courteous and professional.
12/18/2019
Linette S. VERIFIED CUSTOMER
I was told to bring in my car to find out at the end of the day that the part my car was in to get replaced wasn’t even ready. I was called the next day to pick up my car to then bring it back another time to get the part fixed that was broken by Subaru staff.
12/18/2019
Charlotte T. VERIFIED CUSTOMER
From check-in to checkout the process was very efficient.
12/18/2019
Mike S. VERIFIED CUSTOMER
Took 2 ½ hours for an oil change with an appointment. Was told it would take 1 - 1.5 hours.