Mike **** went above and beyond his job to make sure my car and service was completely cared for. I cannot thank him enough.
7/20/2016
MICHAEL B. VERIFIED CUSTOMER
Great place to have a service done
7/18/2016
GARY W. VERIFIED CUSTOMER
My work order was performed on another vehicle. Needless to say when I returned on my bicycle my truck was not done. I was also hoping to have my truck washed as was started on the coupon that was sent to my email. None the less I accomplished several errands on my bicycle in the mean time.
7/17/2016
THEODORE R. VERIFIED CUSTOMER
Ted Rapp is best!
7/17/2016
JOSE S. VERIFIED CUSTOMER
Everything went great. I am very satisfied with the job.
Thank you!
7/17/2016
BRIAN B. VERIFIED CUSTOMER
Service advisor was a **** the entire time I was there. He knew I had 70 montes to get my truck back from your "express" oil change. I was late to pick up my daughter and that's not cool. When I told him my truck was done and the paperwork was handed to his office, he told me that he had t received it yet in a rude tone and that is unacceptable. He basically told me it wasn't ready yet when in fact I watched the truck being parked and the papers put on his desk. When I went to finally go home, after waiting and waiting, someone from the service dept parked a customers vehicle behind mine which was in a marked space outside of sales, and they couldn't find the keys to move it for 10 - 15 minutes. I will never service either of my Dodge vehicles here ever again
7/16/2016
TROY E. VERIFIED CUSTOMER
I was not informed of the length of time my service was to take. My assumption was way off. I should have asked but they could have included that info when they knew I was going to wait.
7/16/2016
ALAN M. VERIFIED CUSTOMER
Polite responsive repairs done right the first time
7/16/2016
JAMES S. VERIFIED CUSTOMER
Justin took good care. After a prior experience at DCH I was never going back. Justin brought me back as a customer.
7/16/2016
TRACY L. VERIFIED CUSTOMER
Awesome
7/15/2016
CYNTHIA D. VERIFIED CUSTOMER
My car did not get fixed I let them know and they have not called meback
7/15/2016
JOE B. VERIFIED CUSTOMER
Service advisor was awesome !
7/15/2016
BRANDY M. VERIFIED CUSTOMER
My experience was sub-par to say the very least and was enough of a negative experience to make me question returning to your dealership. I welcome the opportunity to speak with your general manager.
7/15/2016
ROBERT M. VERIFIED CUSTOMER
No issues great service like the shuttle home and back.
7/15/2016
LISA H. VERIFIED CUSTOMER
Justin, listened to my concerns, took care of everything and had my car back to me 2 hours before promised time. The dealership and Justin my advisor are the best. Thank you to both of them.
11/30/-0001
RAYMOND F. VERIFIED CUSTOMER
Ok
11/30/-0001
CHAD A. VERIFIED CUSTOMER
The maintenance plan I paid for is not accurately displayed on the service manager's screen. I have to bring a print out from Chrysler to get anything more than a basic oil change.
11/30/-0001
EMANUEL L. VERIFIED CUSTOMER
Great guy and very knowledgeable about his work. Great job!!
11/30/-0001
THOMAS F. VERIFIED CUSTOMER
my experience with jordan alright kinda guy knowledgeable helpful and understanding about financial situation jordan thank you d_c_h is lucky to have you on their team