Everything was great until the end. When I looked over the checklists of what was supposedly been checked. I noticed that the headlights were marked as being fine. When I know for a fact that one of my headlights was not working. I really hope that this was an honest mistake and not as a result of your workers not doing what they were supposed to do.
7/4/2026
Ivan M. VERIFIED CUSTOMER
Zachary went above and beyond in making sure that I received my vehicle as soon as possible while also ensuring that every issue was taken care of. I appreciate him having my best interest in mind and let me know what future maintenances to look out for so that I could plan accordingly.
7/4/2026
Michael F. VERIFIED CUSTOMER
Great job from Alejandro and the technicians
7/3/2026
Gregory E. VERIFIED CUSTOMER
Great guy and advisor. Personable and pleasant to talk to.
7/3/2026
Marissa M. VERIFIED CUSTOMER
Thanks Darin! This was probably the best service appointment I've had at Hardin, thanks for taking care of my wife's vehicle!
7/3/2026
Rosa G. VERIFIED CUSTOMER
Excellent customer service.
7/3/2026
Joshua P. VERIFIED CUSTOMER
I love and respect Hardin family for running a stand up operation through and theough
7/3/2026
Albert B. VERIFIED CUSTOMER
Chris was great
7/3/2026
Suzanne M. VERIFIED CUSTOMER
It’s always a pleasure doing business with Darren.
7/3/2026
Yolanda O. VERIFIED CUSTOMER
Very knowledgeable and provided excellent service
7/2/2026
Nick T. VERIFIED CUSTOMER
Super good experience from the moment I called and spoke to the friendly AI operator who miraculously scheduled my oil change appointment to the time i met the agent who handled everything in a friendly and expeditious manner. Great service!
7/2/2026
Jason N. VERIFIED CUSTOMER
Quick and easy
7/2/2026
Nick A. VERIFIED CUSTOMER
You need to make sure the popcorn is fresh, it tasted like it was a day old. And put a note to let people know to close the door when done getting there popcorn
7/2/2026
Sowmya .. VERIFIED CUSTOMER
The first issue is that there was no oil change/service reminder sticker placed on my car after the service. Now I have no way of knowing when my next oil change is due.
The second issue was the extremely long wait time. I had an appointment, yet it still took about 2 hours and 30 minutes just for an oil change. It makes me wonder what the purpose of scheduling an appointment is. In my experience, walk-in service seems to be faster.
I even explained that I had a doctor’s appointment and politely requested if they could speed up the service if possible, but there was no response or effort to accommodate my request. As a result, I had to reschedule my doctor’s appointment to next week.
I’ve been to multiple Honda service centers before, but this was by far the worst service experience I’ve had.
7/2/2026
Ronnie H. VERIFIED CUSTOMER
Good responsiveness yeah professionalism
from the Honda team! Thank you
7/2/2026
Michael M. VERIFIED CUSTOMER
Great service and always courteous.
7/2/2026
Debra O. VERIFIED CUSTOMER
Daring is the best. Always so helpful with everything. I only see him.
7/2/2026
Robert C. VERIFIED CUSTOMER
Juan was great, very helpful and friendly. Explained everything well.