Hardin Honda Auto Repair Service Center

The service advisor Chris Montag is very helpful, knowledgeable and courteous Hardin Honda always provides great services at reasonable prices Thank you Chris and the staffs at Hardin Honda

Hello, I thought I had made an appointment for an express oil change. Only to arrive at express service and be told that I have to go across the street. It was extremely frustrating and confusing when you go online to make an express service appointment and be turned to a different area. There was no direction when making it and having 2 different areas was extremely confusing. There needs to be more direction and understanding. It’s to a point where I don’t ever feel like coming back. We also had a service tech tail gate us down the street. Disappointed

Juan was attentive to my needs and kept in communication with me throughout the day.

Fui muy amable y yo recomendaría a otra persona con el

When I got home I noticed the driver door lock wasn't on and my registration paper was out. I don't understand why the staff went through my things. The express service had already closed and wasn't able to call in. I would appreciate a call about this. Thank you.

Really great very professional , speedy and helpful despite being busy and backed up . Didn’t mind answering my obvious questions !

My back wiper was broken and I was not notified, I had to speak with my service advisor. It was promptly resolved but, I wonder what other things are not taken care of or possibly done incorrectly. I have taken my Honda vehicles here for years. I’m disappointed for sure.

Darin is very friendly and respectful. Thank you for always providing great service.

Cezar was great! Courteous, quick and answered my questions well.

He was great! Thank you.

I always feel comfortable working in the area set aside for car owners awaiting the completion of their Honda service. Over the 15+ years I’ve owned my Honda Accord, I have never experienced less than friendly and courteous employees at the dealership. Keep up the good work ! It adds value to my Honda ownership to know that I can count on Hardin Honda to help me when service is required.

First off - Adrian was awesome. Communicative, helpful, etc. The individual running the register was also super helpful/welcoming. The service experience itself has drastic room for improvement. My car was at Hardin three times over the course of 7 days. The first time, it was diagnosed as a fuel injector issue. That was fixed to the tune of $2100. The second time, 5 minutes after picking up my vehicle, it went into limp mode. I drove straight back and it was re-diagnosed as a spark plug issue. That was fixed free of charge. The third time, about 5 days later, my vehicle went into limp mode AGAIN when getting on the freeway. That was now twice that my vehicle lost power when attempting to get on the freeway after getting it back from Hardin. I went back to the service department, and the vehicle was then diagnosed as having a blown head gasket (which I came to find out is pretty common on the 1.5L 2019 Accords). Adrian informed me that they were submitting it for a goodwill claim with Honda, and called me back a little while later saying it was approved. YAY! Realistically I have a couple issues to raise at the end of this saga - 1. I requested info about a possible loaner vehicle, but never heard anything from a manager, and ended up having to rent a vehicle (which was cheaper than the $35/day I had been quoted at an earlier time by Hardin?). Adrian noted that someone was supposed to call me but no one ever had. 2. My vehicle was misdiagnosed not once, but twice, leaving me in precarious positions on the freeway wherein my vehicle could not accelerate. 3. I paid $2100 for a repair that was a misdiagnosis, and likely a misrepresentation of an underlying head gasket issue. Overall, a pretty poor job on behalf of management when it came to handling what was, realistically, Hardin’s failure to correctly identify the problem the first time.

He was nice and polite.

I had my car serviced for an oil change on 7/8/26. After up there was an odd sound. I opened the hood to find the filter gasket open. I was able to close it, but I am concerned if there are any possible oversights upon completing the car service. I still have not received the multi inspection results of the vehicle. Thank you.

Excellent service

Zachary went above the call, to deliver my vehicle on time.

Darin is the best. Im always happy when I get him as my service manager.

Thanks for the popcorn. It was a nice treat. I appreciate the care you take of my car.

Juan was efficient, friendly, and kept us informed

Simon was great