Hardin Honda Auto Repair Service Center

Very friendly and clean atmosphere. Would recommend this dealer to others. Thumbs up!

The service member the helped me out with my car was Alfredo and he kept in touch for updates and answered all of my questions that I had. Overall great experience and if I had any questions Alfredo said to reach out with out hesitation and he will be gladly to help out.

I’ve brought my car in a couple times to Alfredo and am always satisfied with not just the work done on my car but the customer service as well.

Alfredo is always super friendly and accommodating. All of the staff are very helpful and have great customer service as well. Will be coming back for my car with any issues.

Always a pleasure! Amazing customer service!

Service rep De Hua Liang made my visit quick and easy. I rolled into to service my car and I couldn’t be more satisfied with my experience. I would return again.

They don’t do anything just oil change but in report they did this and that !!

Great customer service.

Cesar was quick, efficient, helpful, and considerate. He is great!

Zach was helpful, kind, and efficient while helping me with my car's recall. He checked in during my wait and the mechanics were able to complete the work earlier than the estimate which made me very grateful.

He was really great at keeping me updated regarding the status of my car.

Zach was friendly, helpful and efficient. He was a pleasure to deal with.

Service was done in a timely manner and the staff was friendly and knowledgeable.

I had good experience with Honda services, I had done for many times, special thanks to De Hua, he gave best services for my car.

If you have a warranty issue or something that needs to get fixed which you already paid for, expect to be disappointed. I would usually let one bad experience slide but there is a trend of unwillingness to address issues for work already done. I took in my 26 Passport on 3/7/2026 to have a routine oil change, tire rotation, and alignment performed. I usually dread going in on Saturdays and especially since I went in at 8am, I already had the expectations of it taking a few hours. By 11am, my car was ready. Service provided by Juan was great, work was done in a reasonable time, no issues. During the week, I noticed my alignment was a little off, so I decided to take it back the following Saturday 3/14/2026. This time I arrived at 6:30am well before their opening time of 7am. Expecting for this to take 2 hours max, Cezar went on to tell me how they might not be able to see the car today, because the people who helped me out were not there, and that Saturday they were at half staff. All this did not make sense. When you go somewhere and the person who assisted you is not there, you usually get taken care of by someone else. Also Saturdays are their most busiest days, how would management not anticipate this and plan accordingly to have adequate coverage? What he called transparency, I got as excuses and discouragement from having them review the work already done on the car. I told him that it felt as if I was being deprioritized because I already paid for my service and was there to have it re-addressed because it was not done correctly. I bet you if I was a new customer paying that day, I would not have gotten so much push back and nonsense about how long it would take to have the car looked at. Instead, my family and I have been loyal Hardin Honda customers for well over 20 years. My family too has expressed previous annoyance of how they have had service/warranty issues at Hardin Hardin where they get resistance, push back, and are deprioritized. I took much longer to write this review and post it then it would've taken them to look at my alignment again. It probably wouldn't have taken that long, but just that initial approach and attitude of "we don't have time" leaves you feeling beyond disappointed.

Cezar has a great personality and very good attitude. Great customer service from Cezar as always.

Great customer service!

Very good service

Chris was so nice and amazing. He made the experience smooth and enjoyable.

Darin is wonderful about explaining everything. I really appreciate he has served me in the years iveI have been with Hardin. This is my 2nd car I have purchased from Hardin. My husband purchased his Buick from hardin