Toyota of Hemet Auto Repair Service Center

I appreciate Jason's good communication and kindness

Good service I like Jason very nice wprjf

Tony and Matt went above and beyond to help me with my car issues. I called multiple dealerships and received horrible customer service. My experience at Hemet Toyota was exceptional and will be bringing my car here for the future. Thank you again for all the help.

Tony S. Is a Great service writer and is willing to help in any situation.

Danielle kept me up to date on my status. It did take 3.5hrs but it was done correctly.

Excellent customer service from Danielle!

Tony S. Is why I do business with Hemet Toyota, period.

Kevin always addresses everything

Very nice people thanks

Porque me hicieron un servicio que yo no pedí

They told me to wait for two hours for my service and it took them over four hours. That's not acceptable!.

Thank you for your service it was the best; customer service was great. Thank you.

Long weight tho for oil change and tire exchange. But having the hot chocolate available helped.

Great service he answer all my questions thank you so much

Service representative miguel informed me of the findings on my 1991 toyota land cruiser after a diagnostic inspection, he informwd me of my vehicle needing a brand new throttle body, also claims the radiator has a hole on it and also the vehicle needs a new brake booster and master cylinder he claims all these parts are bad and obsolete and sadly he can not make the necessary repairs to the vehicle because yoyota does not have these parts, when the vehicle arrived at my house I performed my own trouble shooting of the throttle system and found the high iddle issue was not caused by a throttle body which suffered a mechanical failure, the problem is a damaged throttle cable with broken strands that are binding up at the firewall not allowing the foot pedal to return to zero when released, in addition the radiator does not have any marks indicating the specific location of said hole and there are no notes of the specific location of the radiator "hole" causing the leak, I stopped my investigation of the dealer diagnostic inspection after realizing that they have lost all their credibility by lying about their findings. Either the service representative is incompetent and the technician is under qualified to trouble shoot and diagnose vehicles or they are deliberately lying to customers about the repairs needed, either because they are using predatory practices or simply do not want to do their job.

Service advisor was knowledgeable and polite. Car was ready at time he promised.

Kristin masson is a wonderful person she always makes me feel comfortable and that I'm in good hands and she is very helpful ☺️ ❤️ she has excellent customer service ???? thank you Kristin

I don’t understand why there isn’t a process to determine if the wheels are out of alignment BEFORE any actual work is performed. Also there’s a one size fits all pricing no matter how much or how little work is required.

Tony was great!

She was very helpful