As always, fast friendly service from whole staff.
11/15/2025
Marian M. VERIFIED CUSTOMER
Mi carro tenía una luz prendida, cuando me lo dieron la luz ya estaba apagada pero pero solo alcanze a salir de ahí y se volvió a prender el sensor
11/15/2025
Christian E. VERIFIED CUSTOMER
Miguel was very helpful throughout the whole process and I had no issues with communicating with him.
11/15/2025
Jazmin N. VERIFIED CUSTOMER
The two people that help me it was very nice. I’m very happy with you guys.
11/15/2025
Logan M. VERIFIED CUSTOMER
Felt like talking to a family member. She felt very welcoming and helpful, and I enjoyed talking with her. Very happy I had her to help me out!
11/14/2025
Donna M. VERIFIED CUSTOMER
Yes thanks to Tony and the whole team
They were terrific. Helping me with the recall service. It was so great to have the rental car for the long service time. And really appreciated it being in-house. Cindi was great getting me in a car right away so I could take my husband to his doctor appt
Thanks Toyota of Hemet. Appreciate you all so much
11/14/2025
Jude H. VERIFIED CUSTOMER
Edward was great. Has a sense of humor. Very compleat in his knowledge. Helpful making recommendations
11/14/2025
Sharon P. VERIFIED CUSTOMER
Happy to help with my experience !
11/14/2025
Christian R. VERIFIED CUSTOMER
Very bad service. I was opted out on notifications without my consent. I paid for an alignment because the steering is pulling to the right; however, I still have the same problem. As I’m getting home I notice my tire valve caps are missing; both from the driver side. I normally go to Temecula Toyota for this exact reason. I was short on time so gave my local dealer a shot; crash and burn. I’m not going back again.
11/14/2025
Sabrina S. VERIFIED CUSTOMER
Miguel was great. Very honest and upfront about what was going on with my vehicle. I appreciated his honesty very much.
11/14/2025
Daniel H. VERIFIED CUSTOMER
Kristin provided excellent customer service, her communication about the status of my vehicle was perfect!
11/14/2025
Hugh D. VERIFIED CUSTOMER
Thanks for the maintenance efficiency. Solving the safety recall issue expeditiously was a bonus
11/14/2025
Cameron C. VERIFIED CUSTOMER
Even though the invoice says my tires were rotated and filled to the proper PSI, this service was not performed. The pressures were differing between all four tires so I had memorized their positions and the pressures remained the same (below 35 PSI). I have wheel locks on this vehicle, maybe it wasn’t made clear that the key was in the cupholder even though that is a pretty standard place to put it.
I will try this service center one more time at my 10k interval, but I question whether or not an oil change was actually done if the tires weren’t even filled or rotated.
11/14/2025
Scott F. VERIFIED CUSTOMER
All went very well.
11/14/2025
Murlie B. VERIFIED CUSTOMER
He listened, & explained things, so in the end I fully believe my needs agree on the way to being met, once all work is done. I felt validated that what I deemed as a possible future problem, was correct & he explained that as well.
11/13/2025
Keiko H. VERIFIED CUSTOMER
Kevin is always nice and provided me the great service. I truly appreciate it.
11/13/2025
Robin B. VERIFIED CUSTOMER
Everything was great
11/13/2025
Jill S. VERIFIED CUSTOMER
Tony was very helpful, knowledgeable and pleasant!
11/13/2025
Christian C. VERIFIED CUSTOMER
My vehicle was misdiagnosed, first I was told by your advisor that the technician said my problem was my rear brakes so I agreed to fix that. A couple days later and $1800 dollars later your advisor said “Oops, my technician said it was your brake booster after all.” My vehicle was already there I couldn’t afford to be without a vehicle so I agreed to fix it. There goes another $1700 dollars. A few months later my ABS light, Tranction Control light comes on again, now they are saying it’s my wheel bearings for the rear. I learned my lesson the first time, I will never bring my vehicle here again. I feel that your advisor phished me. This is by far the worst experience I’ve ever had in a dealership. We as customers bring our vehicles to the dealership believing that we are leaving our vehicles to professionals but I was proved wrong in this case.