Piercey Toyota Auto Repair Service

A good final touch would have been a washed car and/or tire sheen on the 4 new tires.

I am very happy with the service provided by Raymond Nunez. He is very professional and thorough.

Thanks Raymond for a job well done!

Thanks for the good service. I feel confident driving my Toyota cars.

VERY APPROACHABLE MANAGER AND AWESOME ????????

Muy buen servicio y ante todo muy amable

Exceptional service in a timely manner with the ETA of completion upon arrival.

Good service

Not friendly

I have paid in advance for maintenance service yet you keep adding on things that I “need” that cost a lot.

Todd Fitzsimmons was great. He was helpful and answered all my questions.

Warm welcome! And nice suggestions to my car and feel comfortable to come back to the services again! Thank you very much!

Very professional, polite, always kept me informed about what is going on with my vehicle. Thank you.

Todd is a very good guy.He is very gentle and kind. I was satisfied with his service.May God bless him!

I had stopped by the service department the day before as a walk-in for an oil change & check engine light, but decided to reschedule the following morning as my estimated time of leaving my vehicle was 6+ hours. I showed up for my appointment early & opted to use the shuttle service to kill time at the mall nearby while my car was being serviced. Check engine light ended up being a loose gas cap. Oil change was completed & I received a voicemail from my service rep 4 hours from when I had dropped off my car. I called the shuttle service as instructed & did not get picked up til an hour later, even after calling every 15-30 minutes. At this point I had missed my opportunity to take my mother to the airport whom was visiting for the holidays - I get to see her once a year as I relocated for grad school and needless to say I was extremely frustrated at how long it took for both my car to get serviced & to be picked up upon completion. The driver had said he called my phone (I did not receive any calls nor was a voice mail left) hence the delay. I had used this service department in the past and opted not to return for routine oil changes due to how long a scheduled appointment took in the past. The only reason I came back was due to the check engine light. I spoke with Manager Michael before checking out to express my frustration. I did not ask for my service to be comped but he offered to anyways. I really did appreciate Mr. Jiminez taking the initiative. Thank you for allowing for this feedback & I hope there can be improvements made on picking up customers in a timely manner and also providing a realistic timeframe on when a vehicle would be ready for pick up. Thanks.

Very good service.

Great service again Miguel kept me updated and was very pleasant He does a great job

My name is Edgar D

Highly recomended I really satisfied your service.

Muy satisfecha y muy buena atencion recibi, Gracias