Prolong wait time (3+ Hours) for regular oil change and no car wash being done despite of requesting it in the beginning
2/22/2021
Denise O. VERIFIED CUSTOMER
Marvin Mallari was very pleasant and courteous to deal with. He listened to what I had to say and was able to help get me a good price for my vehicles service. He should be considered one of your best Service Writers!????
Thank You!
Denise O
2/22/2021
Le V. VERIFIED CUSTOMER
He explained to us options of other discounted services that my car is needed to be done according to the current mileages of the car . He made us feel welcomed without pressure.
2/22/2021
Milton H. VERIFIED CUSTOMER
Friendly advisor
2/22/2021
Tan T. VERIFIED CUSTOMER
I am very confident and satisfied with your team.
2/22/2021
Peter L. VERIFIED CUSTOMER
The service representative provided the services that my car is not really needs. That is not based on any Toyota service guidelines. Not happy at all.
2/22/2021
Quy V. VERIFIED CUSTOMER
Marvin provided excellent service! I was very impressed with how smoothly he handled my repair including the convenient pickup and drop off arrangement.
Thank you,
Quy
2/22/2021
Everardo B. VERIFIED CUSTOMER
Good work
2/22/2021
James V. VERIFIED CUSTOMER
Ricardo was very professional and honest
2/22/2021
Mario O. VERIFIED CUSTOMER
Excelente trabajo de Diana gracias
2/22/2021
Roberto S. VERIFIED CUSTOMER
Satisfied.
2/22/2021
Elaine V. VERIFIED CUSTOMER
I appreciate Mr. Marvin's engagement with the client. He's trusting and really easy to make business with. I also like the idea of taking a video of the inspection and capturing the events happening during the maintenance. I am looking forward to do business with not just Marvin but with the ever innovating and improving business of Toyota.
2/22/2021
Velma R. VERIFIED CUSTOMER
Its always a pleasure to take my car in for service, everyone is very helpful
2/21/2021
Talal S. VERIFIED CUSTOMER
Best service ever!
2/21/2021
Laura R. VERIFIED CUSTOMER
Miguel was very unwilling to listen to me. Argumentative and unable to understand my needs. So I chose to talk to a manager and the manager were able to help me . Thank you
2/21/2021
Bassam Y. VERIFIED CUSTOMER
Jazz was very helpful
2/21/2021
Michael G. VERIFIED CUSTOMER
Miguel was very friendly and eager to help me get my vehicle issues rectified and make sure I was satisfied with the outcome. He took the time to explain everything that was going to be fixed with my vehicle. I am very satisfied with Miguel and the service that he and Piercey gave me.
2/21/2021
Tim T. VERIFIED CUSTOMER
I am happy for service
2/21/2021
Tung L. VERIFIED CUSTOMER
That's a greatservice ?????
2/21/2021
Chan T. VERIFIED CUSTOMER
Technician name Ngh?a ?ang and Francis done good job for my Toyota RAV4 .
I am very happy and satisfied.
This is the first time in five visited that I been satisfied with customer service.