Excellent service regardless wherever you purchased your vehicle!
3/1/2021
Rebecca A. VERIFIED CUSTOMER
Friendly, courtesy. Was told about delays. Drop
Off & pick up was very easy
3/1/2021
Swati N. VERIFIED CUSTOMER
Thank you for taking a look at my car without an appointment. Diana was such a huge help. Thank you Diana!
3/1/2021
David T. VERIFIED CUSTOMER
Bottom line is Raymond is AWESOME
2/28/2021
Robert K. VERIFIED CUSTOMER
Purval was very knowledgeable and explained every thing that needed to be done on my car. He worked with the team at Pierce Toyota to complete the work days sooner than expected by working with another local dealer to get some of the parts needed. I appreciate his efforts and the team at Pierce Toyota. They have been servicing my Prius since I purchased it from them over 10 years ago.
2/28/2021
Gemma M. VERIFIED CUSTOMER
No comment , the service experience was great
2/28/2021
Gigi M. VERIFIED CUSTOMER
Diana has an excellent customer service. She explained what was the problem with my vehicle, and action was taken to resolve the issue. She is awesome.
2/28/2021
Brenda B. VERIFIED CUSTOMER
Excellent service!
2/28/2021
Thao T. VERIFIED CUSTOMER
Great services, will see you again, thank you,
2/28/2021
David K. VERIFIED CUSTOMER
Ricardo is helpful to provide what’s needed to take good care of the car. He also anticipate what’s needed in future services.
2/28/2021
Allan A. VERIFIED CUSTOMER
Excellent Service !
2/28/2021
Mohit M. VERIFIED CUSTOMER
I liked the video showing all the issues. That brings out the transparency in there process. Purvel kept me in the communication at all times.
2/28/2021
Ajay V. VERIFIED CUSTOMER
After my last oil change your tech had forgotten to put the oil cap back and due to that the oil sprayed all over the inside, it was corrected at the dealership and I was told that I’ll get 2 complimentary oil changes but I got charged for that, also I did not get the call back that my car is ready for pickup today, I’m so glad I decided to just go and find out otherwise I would have been without the car until Monday.
2/28/2021
William L. VERIFIED CUSTOMER
Good job marvin.
2/28/2021
Grant M. VERIFIED CUSTOMER
pleasant, honest, and professional. this will be where i bring my car in to be serviced. Raymond was terrific.
G Matthews
2/28/2021
Jeni E. VERIFIED CUSTOMER
I always have the best experiences with your service department.
2/28/2021
Susanna C. VERIFIED CUSTOMER
Very happy with service
2/27/2021
Iluminada R. VERIFIED CUSTOMER
Jazz denied battery warranty claim saying the installed battery was a warranty claim replacement even though it did not last 84 months. I had a new battery but wanted to charge me $50 for installation. I had to install it myself in the Toyota parking lot.
2/27/2021
Dan S. VERIFIED CUSTOMER
Manager never called or texted me back about my concern. Was told by the rep that I did not need to reserve a loaner car. Especially since I had a notice saying it was covered. Bad customer service. Had to pay for a Lyft where I should not have. Thank you. Dan