Please keep up the good service and trust with the customer! Thank you for the job well done!
7/2/2016
Tom M. VERIFIED CUSTOMER
I dropped by without appointment at 7am and was able to leave by 11
7/2/2016
Gagandeep S. VERIFIED CUSTOMER
I feel so comfortable and execelent customer service thank you alot
7/1/2016
Bob P. VERIFIED CUSTOMER
Thank you Piercey Toyota for your years of honesty and service.
7/1/2016
Victoria G. VERIFIED CUSTOMER
Timely, efficient, polite. Excellent service experience.
7/1/2016
Harshad D. VERIFIED CUSTOMER
Very efficient service and timely updates
7/1/2016
Evy M. VERIFIED CUSTOMER
good service punctual excellent quality
7/1/2016
Jason K. VERIFIED CUSTOMER
I was not happy with the service at all. It was completed later than promised time. My service adviser did not call me after my car was done. No one at service department answer the phone. It went to voicemail several times.
7/1/2016
Uthayadeepak K. VERIFIED CUSTOMER
Good
7/1/2016
Joseph A. VERIFIED CUSTOMER
I always get my truck serviced in your dealership. And I give great score, but this time I was VERY DISSATISFIED & DISAPPOINTED to Mike Tran (485) & by the cashier. After my truck was serviced for an oil change. Mike came back to me after more than an hour wait, he said that 3 service & maintenance needs attention that failed for the check up. Namely 1) Power steering fluid contaminated, 2) Recommend throttle body & EFI service & 3) Cabin air filter..
For a good service guy, you will ask your client if they want it replaced while ur vehicle is still with the technician NOT when your truck is already done. It won't take more than 10 mins to replace the cabin filter. Since I've waited that long anyways..
Regarding the cashier he did not ask me if I wanted credit or debit instead he just went to charge me in debit. When I asked I wanted credit, he answered me, it already went to debit. And he couldn't change it. I didn't waste time arguing.
I always use the same debit/credit visa card. And the cashier ask me first whether I want to use credit or debit b4 she key it in..
So todays service was VERY ugly & I'm pissed...
See to it that it will NEVER happened again to either me or other clients!!!!!!!!!
7/1/2016
Truong D. VERIFIED CUSTOMER
Great customer service
7/1/2016
Katherine O. VERIFIED CUSTOMER
Phil (my service advisor) was awesome today. Thank you for making everything go so smoothly for me and my kids today!!
7/1/2016
Todor G. VERIFIED CUSTOMER
Great help by Dexter and Phil.
7/1/2016
Sohan N. VERIFIED CUSTOMER
I liked the drop off service but it would be nice if there was a pickup service too.
Thanks
6/30/2016
Namasivayam T. VERIFIED CUSTOMER
I am satisfied with the service
6/30/2016
Maxwell H. VERIFIED CUSTOMER
No body can explain why my 2015 RAV 4 time o'clock has to be off when I turn on the head light. One technical say that is the way Toyota build the car. The other technical suggest set the light control nob on "DRL". Then the o'clock would be on during day time, after dark the head light should turn on automatically and the time o'clock should also keep on. I believe this a wrong information. I don't happy with either answer for the problem.
6/30/2016
Richard A. VERIFIED CUSTOMER
I always have the best service from Piercey.
6/30/2016
Danny C. VERIFIED CUSTOMER
Very good..
6/30/2016
Jacqueline A. VERIFIED CUSTOMER
No extra comments
6/30/2016
Mayank B. VERIFIED CUSTOMER
Ed Leiske was a pleasure to work with. I've referred my colleagues to Piercey as well.
Even though I live close to Toyota of Palo Alto, I prefer to drive to Piercey.
He provided me with a loaner which was awesome.
Thanks!