Shorter waiting time, I had an appt, I was there 2hrs.
11/12/2016
Kathleen O. VERIFIED CUSTOMER
Although it took 3 hours to finish, they weren't rude and made sure I left with everything completed
11/12/2016
Allen Y. VERIFIED CUSTOMER
The sales team of Alex Almodovar, Danny Meraz, and Rick Welty have not been truthful and have made my used car buying experience with them horrible. They have intentionally/unintentionally sold me a used 2015 Mazda 6 with previous damage and I have given them the opportunity to make repairs and have only completed partial repairs and gave me the run around. They forced me to go to a Mazda dealer to make a "warranty" repair and the particular Mazda dealer stated the repair work would not be warranty repair due to the car being in a previous accident.
11/11/2016
Brent F. VERIFIED CUSTOMER
It still wait 15 mins before a employee comes to help write up the service for my car. Not unexceptable. You guys need to figure how to provide great customer service.
11/11/2016
William B. VERIFIED CUSTOMER
Keep up the good work.
11/11/2016
Barbara K. VERIFIED CUSTOMER
Olicity and service always is there to help. Adam the cell rap still helps me out if there's a problem. And I meant Steve the new service manager and he will try and get me a new seat 4myhr V that I bought in January I'm having problems with the head rest of them ordering the right parts so they've been working and helping trying to fix this problem and hopefully Steve will get the ok to get a new seat put in and my head rest will be fixed thank you
11/11/2016
James H. VERIFIED CUSTOMER
Thanks a lot
11/11/2016
Jason S. VERIFIED CUSTOMER
I was disappointed in how the service advisors don't listen to everything you say but just a little talk with the service manager smoothed it all out. So overall experience was good just need a little more attention to detail.
11/11/2016
Robert F. VERIFIED CUSTOMER
Excellent Service
11/10/2016
Julie M. VERIFIED CUSTOMER
Excellent customer service
11/10/2016
Edward O. VERIFIED CUSTOMER
Very courtesy. Nice working with him.
11/10/2016
James D. VERIFIED CUSTOMER
Wish you still had the 19.95 oil change deal
11/10/2016
Anita M. VERIFIED CUSTOMER
Thank you for great customer service .
11/9/2016
Michael S. VERIFIED CUSTOMER
Excellent service tech
11/9/2016
Cassandra S. VERIFIED CUSTOMER
Ulises is awesome! I had gone to get my oil changed and forgot a bottle for my baby and they were so fast to get it done so I could feed my baby!! Thank you so much!
11/9/2016
Nicole S. VERIFIED CUSTOMER
great customer service.
11/8/2016
Megan T. VERIFIED CUSTOMER
I was very please with the services I received. The only complaint I have is that I never received a phone call to notify me that my car was done. I had to call to find out whether my car was done. Other than that, thank you so much for your excellent services.
11/8/2016
Richard P. VERIFIED CUSTOMER
Great team at Diamond Valley Honda. I used to go to another quick line place but this dealership has converted me!