It's not the service that's my problem it's the car I have complained about the seals in the trunk and driver window leaking the center console keeps coming loose thank now the trim in trunk is loose and what's wrong with a motor that burns a quart of oil before it's first oil change I'm starting to think I bought a bad car and I would tra in in if I wasn't got to take a bath and loose a bucnch of money to give it back very dispointd in product not the service have been great sad to own the car
10/1/2017
Jesus S. VERIFIED CUSTOMER
None at the moment thank you
9/30/2017
Jose G. VERIFIED CUSTOMER
My car was done and they don't call me, I had to go and ask after 2 hours of waiting, they say the car was done 30 minutes before and nobody let me know so if I don't go to ask I could be wasting my time a lot more, Thanks
9/30/2017
Irene O. VERIFIED CUSTOMER
Service was great
9/30/2017
Michael F. VERIFIED CUSTOMER
Great service! Fast and efficient!
9/30/2017
Jose F. VERIFIED CUSTOMER
Definitely helpful. Very professional
9/29/2017
Michael C. VERIFIED CUSTOMER
Richard made service easy. Service was fast. Thank you.
9/29/2017
Mickey T. VERIFIED CUSTOMER
Very easy process, Rick did a great job following up on status or service.
9/29/2017
James W. VERIFIED CUSTOMER
Excellent job. Thank you
9/28/2017
Lori M. VERIFIED CUSTOMER
Everyone very nice . Installed a new battery under warranty
9/28/2017
Miguel B. VERIFIED CUSTOMER
Awesome service
9/28/2017
Bobbie I. VERIFIED CUSTOMER
You left a rag in my car, it caught fire. I am stranded in Beaumont with the fire department right now
9/28/2017
Latrice W. VERIFIED CUSTOMER
I'm always satisfied with the customer service and the service.
9/27/2017
George P. VERIFIED CUSTOMER
Not enough space to discuss it. But it was not a good experience. Which the time before was really good.
9/27/2017
Nancy H. VERIFIED CUSTOMER
Everyone was friendly and my car was ready early. Thank you
9/26/2017
Jason C. VERIFIED CUSTOMER
Received Terrible Customer Service, with Rick.
A simple phone call, when an item was received was all asked. I had to call myself to see if the part was in. Rick seemed to be happy with blaming other departments than taking responsibility.
I'm more than happy to speak with a manager regarding our service.
We will definitely think twice about returning to diamond valley Honda. Driving to Merono Valley, Redlands or even Palm Springs would be an inconvenience, but hopefully they will treat their customers better.
Thank you
Allison Ciccone
****-****-xxxx
9/26/2017
Celsa R. VERIFIED CUSTOMER
I feel safe and trust diamond Honda for all my car repar
9/26/2017
Hershal V. VERIFIED CUSTOMER
Terrible customer service and they couldn't even find my keys to my vehicle it took the 30 minutes to find just the keys. They didn't even know where the car was parked when they got the keys