Apparently John closed out the sale however, I never met him. He was not the one to help me. Looking at the counter from the customers point of view, the guy to the right of John’s register is the one that helped me. I only know this because the guy said, “ Oh John must have closed you out” and he pointed to John’s register. I would hope that the correct employee receives the appropriate survey and anything else you do for that employee. He was absolutely wonderful and had amazing customer service! I just don’t feel right giving John the credit for this.
4/6/2018
Jose A. VERIFIED CUSTOMER
Everything was excellent I'm very happy with my services adviser!
4/6/2018
Jacqueline K. VERIFIED CUSTOMER
Great service,very polite employees .
4/5/2018
Christopher H. VERIFIED CUSTOMER
I’ve always had great service here! So far so good.
4/5/2018
Vitos E. VERIFIED CUSTOMER
My wife took the car in because it was doing something that she hasn't seen it do before. From what I understand the lights would flash, all the windows would roll down and the sunroof opened up. Never had it happen before. Was concerned that there might be a problem or electric malfunction. She explained it to the adviser and the adviser told her that it was out of warranty and that it would cost $115 to have it checked. She had him print out an estimate for me to consider. Then got home, called Corp Honda and was informed that it was a feature that allows the person with the remote key to use when preferred. Explained how it worked and she was relieved to know nothing was wrong with the car. But disappointed that the adviser at the dealership did not explain that to her but rather try to get the vehicle in and charge a fee for something thatwad a feature that just needed to be explained .
4/5/2018
Michael D. VERIFIED CUSTOMER
Great customer service. Great experiences. That is why we use DVH.
4/3/2018
Brad M. VERIFIED CUSTOMER
My car was done exactly when I was told it would be.
4/3/2018
Elsa M. VERIFIED CUSTOMER
Michael Carrasco was not only knowledgeable, but polite and very professional.
4/3/2018
Gaurav B. VERIFIED CUSTOMER
Not being able to get the problem fixed on my brand new Honda Accord, only getting the run around Honda knows the issue and it will be fixed one day. I am not satisfied
4/1/2018
William S. VERIFIED CUSTOMER
The front lip of my vehicle was damaged after returning my vehicle, manager was not available when I called them from my drive home.
4/1/2018
Carlos R. VERIFIED CUSTOMER
Very professional staff, great service!
4/1/2018
John G. VERIFIED CUSTOMER
Great service always everyone is great thank you for the Quality Service
4/1/2018
Willie E. VERIFIED CUSTOMER
Justin was wonderful to me and most importantly he recognized my 20 years of Marine Corps service. Thank you greatly.
4/1/2018
Adrianna R. VERIFIED CUSTOMER
Extremely nice and helpful
4/1/2018
Cynthia L. VERIFIED CUSTOMER
Joel in the services dept. Gave me and my family the "BEST" service we have ever had!
4/1/2018
Michelle F. VERIFIED CUSTOMER
Michael was very accommodating today. Great customer service! I was impressed.
3/31/2018
Jeevan D. VERIFIED CUSTOMER
I left my vehicle at 9:25 am and got it back at 4:30pn. I will let the management decide the service quality.
3/31/2018
Maria A. VERIFIED CUSTOMER
Justin was great in going over the service needs of my vehicle, he provided great customer service.