Car wouldn’t start after getting home and engine cover plate is missing.
10/17/2020
Guadalupe C. VERIFIED CUSTOMER
Eccellente servizio, congratulazioni
10/17/2020
Ralph O. VERIFIED CUSTOMER
I was very satisfied with the service as I always am. They were very professional, knowledgeable, and accommodating. Ulysses was great. Thank you.
10/17/2020
Renee M. VERIFIED CUSTOMER
No need to contact me. I spoke with the .anager.
10/17/2020
James B. VERIFIED CUSTOMER
He was very friendly and explained things wrll
10/16/2020
Christoper D. VERIFIED CUSTOMER
Great service, thanks guys!
10/16/2020
Tim Y. VERIFIED CUSTOMER
My wife and I were told our vehicle would be ready in 90 minutes after making an appointment s week ahead of time. After waiting for over 90 minutes she was told it would be another hour completely destroying our schedules. It was awful!
10/16/2020
Robert S. VERIFIED CUSTOMER
Horrible experience so far, purchased 2017 Kia Optima for 19,000 cash and within a week breaks were squeaking. Called and talked to salesman Josue and he told me he’d call me back once he found what I needed to do but he never called me back. I had to call back days later and I spoke with Noni and she told me to bring it in and it should not cost me anything. So my appointment was for today and and they told me my breaks were fine they still had 80% left so the problem was dust. They would clean them to fix the problem. As soon as I drove it away break noise was worse. No one even test drove it to check if it was properly fixed. Now I have to go back next week and they are going to try dealer parts. I live 45 minutes away one way and to think that no one bothered to check to see if the noise was still there. 2 hour wait There 1.5 travel 3.5 wasted for nothing and I have to do it again next week.
10/16/2020
Judy P. VERIFIED CUSTOMER
I found out that my window washing fluid was out. I’m surprised that they didn’t notice that and tell me that I need to get more.
10/16/2020
Benjamin U. VERIFIED CUSTOMER
Great service!
10/16/2020
Albert C. VERIFIED CUSTOMER
Joel was outstanding.
10/15/2020
Jeff L. VERIFIED CUSTOMER
I usually don’t do surveys but I will in this case when it comes.
10/15/2020
Roland O. VERIFIED CUSTOMER
I look forward to talking with your representative.
10/15/2020
Araceli S. VERIFIED CUSTOMER
I made the appointment on Saturday the 10th of October the girl I spoke with knew what kind of job my civic required. The car belongs to my wife she needs it everyday I work graveyard my son has zoom class at 9am I have to mentally prepare myself to not get any sleep. When I get there the guy on the counter says we are not able to work on your car today because it’s a 4 hour job and I get that but why the appointment then? So I had to make another appointment for Saturday the 17th at 7am I’m on the same schedule I can’t drop off the car because I live too far I need to wait for it so hopefully I can get done this time around
10/15/2020
Adriana V. VERIFIED CUSTOMER
Thank you Joel, for your excellent customer service! Looking forward to working with you again.
10/14/2020
Carolyn G. VERIFIED CUSTOMER
Thank you for the good service to my Honda
10/14/2020
Beverley K. VERIFIED CUSTOMER
Excellent. Will do follow up on the recommendations.
10/14/2020
Madison M. VERIFIED CUSTOMER
I requested for my brakes to be checked when dropping off the vehicle and they didn’t or did not convey the information to the person that I picked up about the details.