Gardena Honda Auto Repair Service

Great job everyone at Honda of Gardena Thank you Benny nice smile sir ,keep up with the good Job

Keep up the good work.

Horrible customer service

Art was extremely helpful and answered all my questions and addressed all of my concerns. He was professional and friendly and felt completely at ease.

Very satisfied customer. Thank you

Respectful, courteous and excellent customer service.

I had a great experience working with Benny. He was very professional, knowledgeable, answered all my questions and kept me informed throughout the entire process. Also a big thanks to Chan for his work and turnaround time.

Dale was great. Kept us informed and was very friendly and helpful..

Jairo have a good customer service and good knowledge to represent your dealer

Don't schedule the recall service if you don't have the part

Nelson was great. He took care of everything that was needed.

Good Service & communication.

ya

Nelson was great got us in and out pretty quick great customer service.

Wanted my AC fixed, all l was shown was the problem of my AC. Very dissatisfied.

Alexis is great at explaining and communicating progress on services. We had to wait for a part to get delivered. He got me a loaner vehicle and updated every step of the way!

I usually have a good experience here, but this time was unacceptable. I have no interest in speaking with anybody, but I need to leave this feedback. I bought my Civic from Gardena Honda and have been a good customer, driving all the way here for years. However, this experience painfully showed me the risk of bringing my car to a Honda dealer. Nelson Preciado may have been busy, but that does not excuse the way he treated me. He made me wait for 5 hours with zero communication, and then lied to my face saying the repair had already started when it hadn't, just to force a $1,450 charge on me. Making mistakes or running behind schedule is one thing—people get busy, and that happens. If he had just apologized for the delay, I would have understood. But lying to cover it up is completely different. Please make sure he does not lie to other customers in the future. I felt completely disrespected and looked down upon as a customer. I am extremely disappointed by this dishonest and unprofessional treatment. From now on, for a while, I will take my car to a local independent shop, and I will consider sharing this experience with my friends. Please be thankful that I am keeping this feedback private instead of sharing it on Google and Yelp.

Great service and job well done. Thank you.

10/10 experience. Very very kind and knowledgeable. Took the time to get to know what I wanted and made it happen! I would definitely recommend others to him. His assistance made my experience great

Very satisfied