There were grease marks all over the paint where mechanics were touching the paint. There was power steering fluid dripping out of the engine compartment. When I popped the hood, I could see pools of power steering fluid and splashes of it all over the place. The work seemed rushed and I am having difficulty trusting the quality of the maintenance.
5/20/2026
Mazie T. VERIFIED CUSTOMER
the service was good. theyre always helpful.
5/19/2026
Masaaki I. VERIFIED CUSTOMER
Alfredo was extremely helpful when I brought my 4Runner for a service. Thanks!
5/19/2026
Jairo L. VERIFIED CUSTOMER
Jorge was very helpful and clear with the repairs that my car needed. The repair was done profesionally and very fast
5/19/2026
Evelyn-Rudy S. VERIFIED CUSTOMER
Thankful for the job well done
5/19/2026
Livian S. VERIFIED CUSTOMER
The person who assisted me today was Chris. I only saw him once and then a quick phone call from him. He wasn’t rude but he wasn’t friendly like the previous people who have helped me before.
I didn’t fine his customer service skills to par. I wouldn’t recommend him and the service to others due to his interaction.
5/19/2026
Toyota Technical. VERIFIED CUSTOMER
Thank you, and big thanks to John Angahan his always helpful and professional.
5/19/2026
Astrid M. VERIFIED CUSTOMER
John Agathan is an amazong service advisor
5/19/2026
Martha I. VERIFIED CUSTOMER
Alfredo is a good service advisor, he convinced me to buy the 2 year oil change for $369.00
5/19/2026
Steven D. VERIFIED CUSTOMER
John is the reason I keep coming back to South Bay Toyota for over 20 years. He is always professional and courteous and keeps me informed of my automotive needs.
5/19/2026
Ed P. VERIFIED CUSTOMER
Great service
5/19/2026
Nenita M. VERIFIED CUSTOMER
I am pleased with my car service.
5/19/2026
Carolyn S. VERIFIED CUSTOMER
The car ran much better after been service
5/17/2026
Myisha B. VERIFIED CUSTOMER
Great service
5/17/2026
Robert C. VERIFIED CUSTOMER
Thank you! I really appreciate the great service from John—he did an excellent job. I’ll be sure to complete the survey when I receive it.
5/17/2026
Joohee K. VERIFIED CUSTOMER
He made me feel good that you greeted me with a cheerful face this morning. and also professional service thank you????
5/17/2026
Maria L. VERIFIED CUSTOMER
Specialist made me feel like he didn’t care about me as a person. He recommended me get the fully service such as spark plug, coolant etc. when I said “no” he quickly said “ well do it whenever you want too” with a tone
I asked “ well don’t you guy check the way, coolant and he yes “we check everything!
I felt like someone is always want to sell something
Thank you
5/17/2026
Jacqueline S. VERIFIED CUSTOMER
I have been trying to get in contact with Mr. Williams regarding my car. I was charged $65 for oil change when it should have been free up under my coverage. I have called two times to the office and waiting for a call back at this time, I still have not received a call back.