South Bay Toyota Auto Repair Service

????????????

Jorge Noble was great. He let me what was needed to be done and kept me informed of the process . Jorge was great service with Jorge and the Toyota service team.

Thank you for giving me the opportunity to thank Christopher for giving me such detailed information on the steps taken in trouble shooting my problem

So far Angel Maldonado was doing an excellent job in explaining & guiding me during my toyota service . Thank you South Bay Toyota !

Excelente customer service

I am always pleased with John Agahan’s assistance whenever we bring our car for services. He’s very professional & knowledgeable with what our vehicle needs. South BAY Toyota is lucky to have a pleasant & friendly staff as John. Thank you John for going above & beyond to make sure that we’re satisfied with our car services!

I like coming to this dealership because they're very caring and the staff is great too.

Harold Young was our regular person before he retired. We never went to anybody else. It looks like Angel’s our go-to now. He was fantastic.

He was very helpful and made my visit easy

John is the best!

Very professional and very good customer service from beginning to end.

Nobody told me anything about the car Neither talked with someone to discuss issues founded Everything was on line First time in this dealer service

You guys have an amazing service thank you

I don’t know who Luis is. I worked with John and Cameron

Thank you for the job from toyota.

Excellent experience. Alfredo is always a pleasure to deal with and the work and care of my care is outstanding.

I’m really hesitant to write this review, but I wanted to share my experience at the South Bay Toyota service department. I brought my 2024 Toyota Sequoia in for regular maintenance and arrived around 9:00 AM. Chris assisted me and explained the maintenance my car would need that day. Since I have a service agreement plan that we paid $5,495 for, I expected most or all of the maintenance would be covered. Chris originally mentioned that it was a slower day and that the service would take about two hours. I left my car around 9:20 AM and returned at 11:30 AM to pick it up, but it was still not finished. Chris came out twice to apologize and explained that replacing the spark plug part was taking longer than expected. The work was finally completed around 2:30 PM. What disappointed me most was receiving a bill for $791 without having been clearly informed beforehand that the maintenance would cost that much. I understand unexpected issues can happen, but I wish I had been given a clearer explanation about what services were being performed, what was covered under my service contract, and the estimated cost before the work was done. The long wait was frustrating, but the lack of communication and cost transparency was the bigger issue for me.

I’m always satisfied with my car service at South Bay. Thank you.

Excellent service

Nice person