I don’t like the grinding noise I still hear when the car is turned off, tho Angel explained it’s normal for this year Prius model.
Paperwork talked about a floor mat instead of the seat panel that was replaced.
I need to come back in for a stale smell that comes out of the vents when I start the car. When is a good time?
5/25/2026
Michael O. VERIFIED CUSTOMER
I was there Friday at 7:25 for a 7:30 appointment to change the oil & filter on my Highlander. I did not leave SB Toyota until 10:40 ...3 hours and 15 for an oil change. Horrible! I will never go back to SB Toyota again for servicing.
5/24/2026
Ruben R. VERIFIED CUSTOMER
Very Professional they make you come back..
5/24/2026
James G. VERIFIED CUSTOMER
Fast servicei in and out good price????????
5/24/2026
Robin G. VERIFIED CUSTOMER
Alfredo is great!
I came back after a full service for a tire to be replaced. He was in contact with me the whole time and took care of me while I was at the service department, but what I am unhappy with is the amount of time it took to put the car in and change a tire. I was there for almost an hour and a half when it takes five minutes to change a tire.
I had an early appointment and I was number 13 in line.
They should figure out a better scenario for when people have quick in and out situations
5/24/2026
Jinshu Z. VERIFIED CUSTOMER
Chris was really helpful and courteous.
5/24/2026
Paul C. VERIFIED CUSTOMER
Team did a great job
5/24/2026
Felicia W. VERIFIED CUSTOMER
Alfredo Martinez was awesome with his customer service and the quickness as to how fast he submitted the claim to have my car fixed. Thank you Mr. Martinez
5/24/2026
Griselda P. VERIFIED CUSTOMER
N/a
5/24/2026
Peggy O. VERIFIED CUSTOMER
Erick and his team are wonderful.
5/24/2026
Marisa C. VERIFIED CUSTOMER
Very satisfied thanks
5/24/2026
Demetrius C. VERIFIED CUSTOMER
Service was great. Everybody was extremely helpful when I decided to purchase another car. I will definitely come to Toyota in Gardena. Thank you for your help.
5/24/2026
Adam P. VERIFIED CUSTOMER
Amazing snd seamless
5/23/2026
James O. VERIFIED CUSTOMER
Edward was very professional and friendly. He provided excellent customer service and answered all of my questions.
5/23/2026
Michael M. VERIFIED CUSTOMER
Alfredo was professional and very courteous. He was honest, truthful and very respectful of informing us of mfg suggestions as to maintenance of our 2022 Limited 4Rnnr. We intend to come back for further work and hopefully get him again.
5/23/2026
Ellen E. VERIFIED CUSTOMER
I received a very confusing text which sounded like you had performed service that I had not agreed to. Alfredo said other customers reported the same thing. I suggest you have someone rewrite it, using correct grammar and syntax. It’s riddled with confusing errors.
5/22/2026
Nancy M. VERIFIED CUSTOMER
Eric gave me pleasant, efficient service.
5/22/2026
Rebecca H. VERIFIED CUSTOMER
John always provides outstanding customer service.
5/22/2026
Richard E. VERIFIED CUSTOMER
My service advisor John Agahan Is always very helpful and takes very good care of me. I would definitely recommend him to all of my friends and family. I really enjoy working with John. He’s Very thorough explains everything in detail and always gets the job done on time. John is always very easy to work with and is my number one service advisor.