Good service and advisor erik wait too long had appt 2pm for oil change got out of there 415pm
5/22/2026
Guadalupe M. VERIFIED CUSTOMER
Very good setvice
5/22/2026
Richard K. VERIFIED CUSTOMER
Edward was great customer service
5/22/2026
Michael M. VERIFIED CUSTOMER
John Agahan and his team ALWAYS treats me and my vehicle very well. We know that we are in good hands when we go there. John gives me great advice on what to expect as far as maintenance goes. John is a very busy Service Advisor, but yet takes the time to talk to me about my concerns with the vehicle. Whether it’s during his lunch hour, or staying after hours, John and his Team puts the CUSTOMER FIRST. You don’t see that too much hardly any more. GREAT SERVICE JOHN AGAHAN AND HIS TEAM!!!
Michael M
5/22/2026
Patricia M. VERIFIED CUSTOMER
The first quote I got was for an hour and a half to two. The second quote I got was more like 2 1/2 hours and it was 3 1/2 hours before it was finished. I wouldn’t have sat in the waiting room if I had known how long it would be.
5/22/2026
Jaclyn C. VERIFIED CUSTOMER
The vehicle was returned to me the the same conditioned that I came in. There were two nails still stuck in my tires and still they remain after pickup.
5/21/2026
Antonio G. VERIFIED CUSTOMER
Jorge is a good what he does. Customer service.
5/21/2026
Craig E. VERIFIED CUSTOMER
Angel is by far my favorite person in South Bay’s service department. He’s friendly, professional and honest, explaining what work is needed and what can wait until my next scheduled service. He also offers suggestions that will save me money in the long run based on his experience and my situation.
5/21/2026
John U. VERIFIED CUSTOMER
Always a good experience when I’ve brought my Toyotas in to SB. Getting used to the dealer’s new automated practices as well as my own new Corolla Apex. Alfredo makes everything go so smoothly and has always been a pleasure to work with. My thanks to him and to SB Toyota.
5/21/2026
Joseph S. VERIFIED CUSTOMER
Nice job Alfredo
5/21/2026
Julia M. VERIFIED CUSTOMER
He was very professional.
5/21/2026
Darby S. VERIFIED CUSTOMER
Chris seemed put-out talking with me. From the minute we drove up. Asked estimate on how long service would be, he said 2 hrs. Told him we'd go grab lunch and come back and check-in with him. We did. He was so irritated and said it's only been 30 minutes. Showed him my phone clock - it's been an hour. Not stressing him, just want to know if we should go back home as I had work to do. We did.. He called later and said the computer update would be an additional 1.5 hours. Total time was 4 hours. I wasn't concerned but he seemed really agitated. Then picking up the car the clerk couldn't find my name or phone number in her system. Been coming here for a while never had this kind of day. Hope it gets better. Thanks
5/21/2026
Glenn M. VERIFIED CUSTOMER
Just hearing that my tires on my 2024 Toyota Camry needs to be replaced baffles me so just tells me the tires originally put on there were cheap
5/21/2026
Jackie A. VERIFIED CUSTOMER
Super friendly, very informative, answered all my questions and great communication
5/21/2026
Annie H. VERIFIED CUSTOMER
Excellent
5/21/2026
Evelyn E. VERIFIED CUSTOMER
Edward was nice, friendly and very helpful. I'll definitely choose him for all of my next services
5/21/2026
Patrick F. VERIFIED CUSTOMER
Good
5/21/2026
Josephine H. VERIFIED CUSTOMER
Jorge was professionally friendly and
So with the others but I had to wait for 2 hrs
5/21/2026
Ramez B. VERIFIED CUSTOMER
Alfredo was professional, understanding and helped expedite the repair of my vehicle A+++ rating.