Crystal Bolyard was VERY cordial, respectful, and efficient. Bob Toyota is lucky to have her in its employ. Peter C. Ward
1/29/2026
Sharon O. VERIFIED CUSTOMER
Well done!!
1/28/2026
Jose B. VERIFIED CUSTOMER
Excellent Services
1/28/2026
Anna M. VERIFIED CUSTOMER
Crystal is a rock star! She is awesome!
1/28/2026
Joel G. VERIFIED CUSTOMER
Brandi was very pleasant to work with she is a great asset to your organization. I have 36 years in the automotive industry and was pleasantly surprised by my first experience on this side of the business.
1/28/2026
Deborah M. VERIFIED CUSTOMER
Great Service! I appreciate the personal service- I was frequently updated. I feel confident that Greg will make sure my van gets serviced in a timely manner and that all recommended and required services are taken care. I appreciate Greg’s expertise and knowledge. My prepaid services are all used but I continue to use your service department because of Greg Mann. I only trust him to oversee my van repairs and service.
1/28/2026
Asia K. VERIFIED CUSTOMER
Mike Rowe professional customer service was the best. Kept me updated and at pick up he went got my car himself. I didn’t have to wait after I made the payment. Thanks again
1/28/2026
Henry L. VERIFIED CUSTOMER
Greg was very helpful and I appreciate his efforts.
1/28/2026
Donna M. VERIFIED CUSTOMER
Everyone was so nice and they all were so pleasant to work with!
1/28/2026
Terri H. VERIFIED CUSTOMER
Agent was polite and courteous.
1/28/2026
Michial H. VERIFIED CUSTOMER
It was a good experience because they did not try to up sell me on something not needed. I speak in reference to the cabin filter and tire check. I would have very wary of going back if they had suggested either category needed attention as all tires changed past 6 months or less and the cabin air filter nchanged in last month.
I am very suspect on Dealer recommendations or chain repair services as I have found for the most part recommended service is either not needed because the service recommended or part replacement is is revenue driven rather than needed service. Or, what is recommended is not in the vehicle. I have had the afore mentioned services or part replacement tried on me in the past.
So, if your service advisors are tempted to be over zealous or unscrupulous, retrain or replace them.
1/28/2026
Robert B. VERIFIED CUSTOMER
Other dealers wash the car before returning it to me.
1/28/2026
Joe I. VERIFIED CUSTOMER
Greg has been my service advisor for many years. He’s a straight shooter who is a pleasure to have explaining any issues.
Bob Tyler is fortunate to have him on their team.
Thank you Bob Tyler and especially Greg!!
1/28/2026
Bonita H. VERIFIED CUSTOMER
Almost 2 hours for a simple tire rotation even when I have an appointment is ridiculous!
1/28/2026
Teresa K. VERIFIED CUSTOMER
I would prefer to deal with Meghan on any future visits. Most helpful.
1/28/2026
William M. VERIFIED CUSTOMER
Ellen was terrific. Very good customer service skills.
1/27/2026
Tavia G. VERIFIED CUSTOMER
Sheila was very nice she was very informative
1/27/2026
Ashlea W. VERIFIED CUSTOMER
Service was extremely slow. Appointment was at 9:30, I wasn’t back in my car until 12:15. Additionally I had to go to the cashier desk about my car because I was advised it was being pulled up. After waiting nearly 30 minutes I went to desk. To then wait another 30 minutes for my car with back and forth. I understand waiting an hour or two. But I had a oil change and tire rotation nearly 3 hours is unreasonable.