I was surprised that I was at the dealership for almost 3 hours for a software update that was needed because of a mistake on Toyota’s part. It seems that a recall by the manufacturer, which was needed for my safety, should take priority over oil changes and other routine maintenance.
2/4/2026
Raymond W. VERIFIED CUSTOMER
I was very satisfied with the service of your employees, they were very kind and courteous! Thank you!
2/4/2026
Rita C. VERIFIED CUSTOMER
Greg is the best! He listens to my concerns about my car and makes sure everything that’s needed is take care of. He’s so professional and such a kind person.
2/4/2026
Charlene W. VERIFIED CUSTOMER
Mr Willie was Great Very Polite A Gentleman who Shows Concern for Their Customer' Nice Guy' Thank You
2/4/2026
Mark R. VERIFIED CUSTOMER
Thanks Brandi
2/4/2026
Tracey S. VERIFIED CUSTOMER
Willie was able to get me in and out the same day which was greatly appreciated
2/3/2026
Tony A. VERIFIED CUSTOMER
Thank you
2/3/2026
Andrew G. VERIFIED CUSTOMER
Gman (Greg) did a great as usual. I’ve had him before and am always happy to see him again.
2/3/2026
Michael P. VERIFIED CUSTOMER
Absolutely professional & very great people skills.
Greg Mann excellent service over the many years I’ve been with Bob Tyler is the BEST!!!!
2/3/2026
Vivencio A. VERIFIED CUSTOMER
Crystal is fantastic as ALWAYS!!!
2/3/2026
Bryan B. VERIFIED CUSTOMER
I asked my service advisor to have the windshield wipers checked because they are streaking across the windshield badly. As far as I can tell, they were not checked.
2/3/2026
Mikaela H. VERIFIED CUSTOMER
Very nice tech.
2/3/2026
Landon J. VERIFIED CUSTOMER
Took my car in with high hopes. NO. You guys had my car for 3 hours. To tell
Me only thing is wrong with my car. When it runs entirely like crap. I wanted to take it to the experts but obviously your team wasn’t right for this. Took it a different. They told me the following issues within an hour and a half.(and had my parts) The engine cover under neath the hood is cracked before we started the repair. Air ride struts are making noise and sway bar end links are worn out and need to be replaced. Cylinder 1 & 3 misfires. The C1201 EV Control malfunction and the C1646 Power steering system malfunction are related to the 5 volt reference missing and the most common cause is bad knock sensors and or wiring, but these are located under the intake manifold, we would have to remove the intake to diagnose that issue, the C1641 is a ECM Failure, would have to have a new ECM and reprogramming, the C1391 is a ABS module internal failure and is the cause of the brake issue, will need a new abs pump and module assembly with a reprogramming. Both front inner ball joints are busted and loose. Bob Tyler Toyota and there team Disappointed and Robbed me. Would never recommend anyone to get there car serviced here.
2/3/2026
Joshua F. VERIFIED CUSTOMER
My vehicle feels so much better after servicing with Bob Tyler Toyota. The new boots in the axles are perfect. Thank you.
2/3/2026
Rachel H. VERIFIED CUSTOMER
I was quoted a water pump replacement for $1,000 along with a cabin filter and engine filter replacement. When I went to pick the car up the bill was for $1,700. I was told that sometimes the quote dosnt include parts and taxes.. seems like that’s a major thing not to include. My car was also given to a stranger and it took 30 minutes to track it down and get my car back. Ellen was very kind and easy to get ahold of but overall my experience with Bob Tyler was not great.
2/3/2026
Angel P. VERIFIED CUSTOMER
Brandi was extremely sweet, knowledgeable, and honest. Will definitely be using her for my future appointments!
2/3/2026
David H. VERIFIED CUSTOMER
Mrs. White was fantastic. She went above and beyond to keep me comfortable, and informed. If she isn’t being considered for a promotion and a pay raise she should be.
2/3/2026
Robert S. VERIFIED CUSTOMER
Everything was perfect. In and out in 1 hour exactly.
2/3/2026
James N. VERIFIED CUSTOMER
Christa went above and beyond to deliver an exceptional experience today!
2/3/2026
Jimmie H. VERIFIED CUSTOMER
I’ve been coming here for service for over 15 years and I’ve always revived very good service. Ryan was the absolute best of them all, he was the most knowledgeable, the most capable, and the friendliest.