Greg is the man. He is the only reason I do any business with you guys after a terrible sales experience years ago. Still have never bought a car from you guys 6 vehicles later.
2/2/2026
Jan A. VERIFIED CUSTOMER
Meghan did a great job under difficult weather conditions. I was pleased with the handling of my service requests.
2/1/2026
Bryce H. VERIFIED CUSTOMER
Took over 2 hours for an oil change and tire rotation, even with an appt. Didn’t get any updates until I finally got up and asked.
2/1/2026
Jez Y. VERIFIED CUSTOMER
Very transparent and acted in my best interest as a customer. Would recommend for further services.
2/1/2026
Tonja T. VERIFIED CUSTOMER
Very satisfied
2/1/2026
Sandra S. VERIFIED CUSTOMER
It was an unexpected long delay (over 6 hours) when 3 hours were projected for service, 2 recalls, and 4 new Michelin tires. Recalls were not completed , thus require another trip. I live an hour away and am in a wheelchair. Meghan was very courteous and helpful as was shuttle driver,Robert!
2/1/2026
Gary B. VERIFIED CUSTOMER
Christa was very polite and cheery, easy to talk to and answered any questions I had.
2/1/2026
Lisa H. VERIFIED CUSTOMER
Service was very good. The over three hour wait time was too much. I did have an appointment.
2/1/2026
Ernestine H. VERIFIED CUSTOMER
She was very helpful and kept me informed
2/1/2026
Patrick L. VERIFIED CUSTOMER
Christa was awesome! She was so kind and helpful. I went for a walk to waffle house while the car was being serviced, she called to check on me because she didn’t see me in the waiting area. That meant a lot to me. When she went over the recommended services she was clear and explained everything to me !
Thank you !
2/1/2026
Abreu J. VERIFIED CUSTOMER
I greatly appreciated the outstanding customer service provided by Brandi. Despite the extended wait time for my service, she took proactive steps to ensure everything was handled efficiently and made certain I was fully taken care of throughout the process. Her dedication and attentiveness truly made a positive difference.
2/1/2026
John Edward. VERIFIED CUSTOMER
1st Time service here. Excellent service experience.Thanks....
1/31/2026
Amos S. VERIFIED CUSTOMER
The check engine light was on when I turned in the car and then was told it would be $165 just to check it so I declined - then I get the service report saying everything is ok - I got the code accessed at Firestone 2 days later saying the engine coolant is low and that’s why the light was turned on - why wasn’t the coolant topped off during service !
1/31/2026
David P. VERIFIED CUSTOMER
Greg is awesome guy....he represents Bob Tyler Toyota to the highest....very professional in what he does....he strives for ???? customer satisfaction.....he's the best in what he does..
1/31/2026
Samuel L. VERIFIED CUSTOMER
I would like to have a conversation with the technician that performed the work on the vehicle
1/31/2026
Billy T. VERIFIED CUSTOMER
Very professional!
1/31/2026
Daisy J. VERIFIED CUSTOMER
It was a difficult problem, but they were very experts and solved it totally!
1/31/2026
Robin S. VERIFIED CUSTOMER
Always great communication. I arrive early and y’all are always great about taking care of me quickly so I can get to work. I will see you in another 5k miles!
1/31/2026
Teresa R. VERIFIED CUSTOMER
I had right rear rim replaced. Mechanics left gunk all around rim. Attendant who walked out with me to look at it noticed there was no stem cap. She went to get one. We didn’t notice the gunk. I saw it when I got home.
1/31/2026
Bruce A. VERIFIED CUSTOMER
Christa was great. She was efficient and kind. I told her that we wanted to give comments about the dealer. Our service providers at home provide free snacks. We were there for over 3 hours and knew that it was going to be a long appointment. At your dealership, snacks had to be purchased. A small bag of M&Ms cost $4.00. Also, our home dealership gives us a ticket for a free car wash. Part of the reason we were there today was to correct a recall . We feel that some free snacks would be better in this situation where we trust you with our car and spend a decent amount of money to keep our car safe and running. It is a suggestion. Thank you!