Brandi Hughes is who/what made my experience at the service center so wonderful. She is truly a gem. She was very friendly, made me feel at ease with having service done to my vehicle, and she didn’t ever make me feel rushed to make a decision. She demonstrated utmost professionalism but with such a polite and friendly demeanor. She deserves a raise with how well she treats the customers! I hope I get to work with Miss Hughes again!
6/3/2026
Francis C. VERIFIED CUSTOMER
Didn't fix the problem the first time
6/3/2026
Susan W. VERIFIED CUSTOMER
Today’s service was excellent, just like all of my previous experiences with the Toyota service members.
6/3/2026
Evan M. VERIFIED CUSTOMER
Another great experience. Wonderful staff and excellent service.
6/3/2026
Amy H. VERIFIED CUSTOMER
What’s the point of having an appointment if it’s gonna take two hours to get the service completed?
6/3/2026
Betsy S. VERIFIED CUSTOMER
Ellen made my experience wonderful. She explained everything to me. I will ask if Ellen is there when I come for more service. I don’t trust anybody else.
6/3/2026
Perry T. VERIFIED CUSTOMER
Very polite abdvquick
6/3/2026
Lisa S. VERIFIED CUSTOMER
Ryan was such a bright spot in my morning! He had a big, warm & welcoming smile when he approached my car & his energy was contagious! It was almost like he was giving me a great big morning hug with his smile! Great customer service!
6/3/2026
John B. VERIFIED CUSTOMER
Thank you guys. Good experience.
6/3/2026
Jenna R. VERIFIED CUSTOMER
Thank you for informing me that you are getting rid of Harmony. I like you guys and Im too lazy to switch dealerships
6/3/2026
Kenneth G. VERIFIED CUSTOMER
Stayed in contact while I waited took about an hour, which was great thank you I will drive from Milton to go to Bob Tyler because I trust them with my vehicle and I plan on keeping it in good shape traded in when I buy another vehicle from you guys
6/3/2026
Michael D. VERIFIED CUSTOMER
Ms.Ellen was amazing and treated us with the utmost kindness and respect.
We were using a different Toyota dealership in the Destin area and the customer service has been subpar lately.
Glad we decided to come back to Bob Tyler Toyota where we origionally purchased our 4Runner.
We truly enjoyed the entire experience !
6/3/2026
Deanna M. VERIFIED CUSTOMER
I truly do not understand with a vehicle that is less than a year old,less than 10,000 miles and you recommended over $200 worth of upgrades for a free oil change. That sounds like shady business. I do not trust your company.
6/3/2026
Contance S. VERIFIED CUSTOMER
Nick was awesome! Very thoughtful and considerate. Making sure I understood everything. He is the true persona of customer service.
6/3/2026
Deborah C. VERIFIED CUSTOMER
Young man who took my vehicle and let me know when it was ready was awesome Great Customer Service
He should get a big raise
6/2/2026
Thomas W. VERIFIED CUSTOMER
Very helpful, polite, explained process
6/2/2026
Angela P. VERIFIED CUSTOMER
She was great. She let me know what was going on with the service of the car as often as needed.
6/2/2026
Katherine M. VERIFIED CUSTOMER
Woody took great care of my car today and kept me updated the whole time. I really appreciated that!
6/2/2026
Robert N. VERIFIED CUSTOMER
The truck was very dirty inside after they were done servicing it. I keep it very nice looks new. It had literally never been that dirty before. Thankfully I was able to get it all off the door panel and arm rest.
6/2/2026
Anthonina A. VERIFIED CUSTOMER
Have been highly satisfied with Mr Greg Mann's work service.