Thanks for the great service. Was very effective and efficient in getting me my car back the same day
1/27/2026
Dheeraj S. VERIFIED CUSTOMER
Noah was very good with communication and kept me up to date at every step. He also secured me a loaner on short notice. Overall I was satisfied with the service.
1/27/2026
David J. VERIFIED CUSTOMER
Our GV60 did not take a charge on Monday, and even without an appointment, Noah welcomed us and immediately took the vehicle in for service. He kept us updated throughout the process and did everything he could to ensure the car was ready by Friday so my wife could use it over the weekend.
Thank you for delivering truly first‑class service.
1/27/2026
Greg W. VERIFIED CUSTOMER
Very professional and knowledgeable.
Genesis needs to open more places like San Jose California and even Gilroy. it’s quite a distance to have to take your car.
1/25/2026
Ira S. VERIFIED CUSTOMER
Great guy! Very easy to work with.
1/24/2026
Parvin A. VERIFIED CUSTOMER
Job was done in a timely manner.
1/23/2026
Krishna M. VERIFIED CUSTOMER
Great helpful yet professional attitude. Very good listening and explaining skills.
1/21/2026
Bong C. VERIFIED CUSTOMER
Previously, I had disappointing service experiences, but so far, I am very satisfied with the Mountain View Service Center. Noah took the time to explain everything clearly and kept me well-informed throughout the process. Because I needed to take my children to school and activities, a rental car was necessary and it was ready for me without any issues. Unlike my past experiences, I did not go days without updates or notice. Noah was efficient, communicative, and very pleasant to work with.
1/21/2026
Patrick S. VERIFIED CUSTOMER
Very pleased with my service. Very friendly and helpful.
1/21/2026
Kara C. VERIFIED CUSTOMER
Coming from Steven's Creek Genesis which closed, Mountain View was the only location to answer my calls and help me service my vehicle. Both George and Noah were proactive and followed up in a timely manner. Thank you.
1/20/2026
Douglas P. VERIFIED CUSTOMER
Thank you for the excellent service!
1/17/2026
Jae P. VERIFIED CUSTOMER
Mr Noah was so kind person and everything was easy to understandable
1/17/2026
Rex M. VERIFIED CUSTOMER
Noah was great
1/17/2026
Philip L. VERIFIED CUSTOMER
Noah did great - you could tell he has a lot to handle but he made sure to take the time to answer all my questions and treated me with a lot of respect. Thank you!
1/16/2026
David L. VERIFIED CUSTOMER
George and Noah were very helpful because the dealership that sold me the car abandoned me.stevens creek genesis sold me unnecessary extended warranty and warranty for alarm system. I will never buy another car there and I bought two there. You guys are much better and more helpful
1/16/2026
Brion A. VERIFIED CUSTOMER
Noah was fantastic. Personable, easy to be around, very clear about what was going to get done and when it would be finished, and super helpful in arranging transport. You should promote this young man. He’s a real talent.
1/16/2026
Julien R. VERIFIED CUSTOMER
Noah, was great to work with.
1/13/2026
Johnson S. VERIFIED CUSTOMER
Should consider hiring more people. Noah is wayyy overbooked
1/11/2026
Satya S. VERIFIED CUSTOMER
Noah was extremely helpful and communicated consistently with me. I was very happy with the service. Very professional person!!
1/11/2026
Barbara W. VERIFIED CUSTOMER
Noah was awesome
He is a one man show and does it successfully