Noah is great at keeping me up to date and setting realistic expectations. I appreciate his attention to detail. Excellent service. Really the best.
4/8/2026
Seong P. VERIFIED CUSTOMER
Thank you, Noah, for your kind and professional support!
4/4/2026
Weldon W. VERIFIED CUSTOMER
Outstanding Service - Completely satisfied
4/4/2026
Ricardo P. VERIFIED CUSTOMER
Noah kept me in the loop while my G80 was in service. That today is unheard of. I appreciate the communication and professionalism that Noah showed. Diffently a 10.
4/3/2026
Geoffrey D. VERIFIED CUSTOMER
Noah Wyman was completely welcoming, professional, and friendly. My wife and I look forward to our next service visit with Noah.
4/3/2026
Rahul R. VERIFIED CUSTOMER
Thank you very much!
4/2/2026
Kim T. VERIFIED CUSTOMER
Noah is very helpful and informative.
4/2/2026
Kirill N. VERIFIED CUSTOMER
Noah is amazing! It was pleasure dealing with him
4/1/2026
Siavash K. VERIFIED CUSTOMER
He was extremely professional, helpful, and knowledgeable, answered all my questions and addressed all my concerns. He truly went above and beyond. This exceeded the level of services I have ever received at ANY OTHER Genesis dealership and set the bar very high. Keep up the good work. I recommend Genesis of MV and Noah to all Genesis owners in Bay Area.
3/31/2026
Lono B. VERIFIED CUSTOMER
Noah wan made my experience great!
3/27/2026
Robert K. VERIFIED CUSTOMER
Great service, but I think that since they knew of the issue, they should have done more to resolve it. I said the diff was whining, believe me.
3/27/2026
Harry H. VERIFIED CUSTOMER
Job well done! Thx!
3/27/2026
David H. VERIFIED CUSTOMER
Need a loaner available and not just reserved while making the appointment
3/23/2026
Chanh T. VERIFIED CUSTOMER
Very professional warranty service - commensurate with a luxury brand
3/22/2026
Lewis H. VERIFIED CUSTOMER
Appreciate the transparency and efficiency.
3/18/2026
Shelly G. VERIFIED CUSTOMER
Thanks for the comprehensive service.
3/18/2026
Laurie L. VERIFIED CUSTOMER
Exceptional top to bottom! I wish I had been coming here from the start. Excellent customer service. Thank you.
3/18/2026
Cathy A. VERIFIED CUSTOMER
The overall experience was terrible. I will be selling this car as soon as possible and tell my friends and family don’t buy Genesis. Great car but the service and repair are substandard
3/16/2026
Derrick R. VERIFIED CUSTOMER
Noah was great. He was very communicative and provided accurate estimates and timelines.
3/14/2026
Aditi G. VERIFIED CUSTOMER
I’m disappointed with my recent service experience with Noah. I was given a 4 PM pickup time, but when I arrived the car had not even been washed yet, which caused unnecessary delay and inconvenience. He kept saying that the service update took 3 hrs, but didn't he know that behorehand?
Additionally, when I requested replacement of the wheel valve caps—a very minor item—the response was reluctant and dismissive. Small details like these contribute significantly to the overall customer experience.
What was most concerning, however, was the tone of the interaction. The communication felt rude and unnecessarily argumentative, which made the experience uncomfortable.
Given this experience, I would prefer not to work with Noah again.