My door still rattle after confirmation from the service department that there are no rattles. Will be stopping by once more to solve this continuing problem.
3/13/2026
Robert S. VERIFIED CUSTOMER
Service rep did a great job. Awesome communication.
3/13/2026
Eric Y. VERIFIED CUSTOMER
Noah was very helpful to look into the issue and explained what was done. So we could not reproduce the problem on Monday anymore. Noah was helpful and thorough to make sure the issue was resolved
3/10/2026
Andrew S. VERIFIED CUSTOMER
With anything high quality, it can sometimes take time and patience. My issue was user ignorance and didn’t fortunately
require any software updates or hassle. Noah went the extra mile by demonstrating the functionality and enlightening me a cool self park function that I was also ignorant of!! While I didn’t expect the issue to take a day or two it’s all good…I think this Genesis shop is all about getting it right the first time and that sometimes takes time and patience. So if you have an issue thats more ‘bell and whistle’ call ahead and be informed. Noah was exceptional and this quality extends to the skilled technicians. They washed my GV70EV too! Well done lads!!!
3/7/2026
Paul K. VERIFIED CUSTOMER
Noah was accommodating and we were happy with the service.
3/7/2026
Steven B. VERIFIED CUSTOMER
Noah was amazing as was the level of service I received Ineill recommend to others
3/6/2026
Brenda H. VERIFIED CUSTOMER
Thank you Noah, very professional,explained all of my services, that had to be done to my car.
Prompt service as well.
3/5/2026
Eric M. VERIFIED CUSTOMER
Noah is fantastic. He takes the time to listen to my needs and explain his recommendations and what was done in detail. Great customer experience.
3/5/2026
Tal E. VERIFIED CUSTOMER
Noah was great
2/28/2026
Diane W. VERIFIED CUSTOMER
Noah did an amazing job keeping me updated on my vehicle. I appreciated his professionalism and excellent customer service
2/27/2026
Rebecca N. VERIFIED CUSTOMER
Informed, intelligent, thought everything through for me, and made sure I was treated like a respected and valued customer.
2/27/2026
Alison H. VERIFIED CUSTOMER
Super efficient and easy to work with Noah and the team at the service center. Everyone was kind.
2/27/2026
Siva V. VERIFIED CUSTOMER
Was concerned with initial delays and lack of updates. But response and communication was great after initial 2-3 days delay. Thanks to Noah, dealership and Genesis for valet'ing the car back home.
2/26/2026
Jaron S. VERIFIED CUSTOMER
Excellent service, made sure all issues and needs were addressed
2/26/2026
Chanh T. VERIFIED CUSTOMER
Noah is a young professional with high skill in customer service.
2/26/2026
Kyung Ho. VERIFIED CUSTOMER
Noah was outstanding. From the moment I entered the service station to the time I picked up my Genesis, the entire experience was seamless and truly professional.
2/26/2026
Frances W. VERIFIED CUSTOMER
Noah is a fantastic representative and was great at explaining options, setting expectations, and communicating with me.
2/26/2026
Charless B. VERIFIED CUSTOMER
Noah was fantastic. He did a complete job and easily worked through all the key points in your survey. He was by far the best I have experienced with Genesis.
2/25/2026
Jim P. VERIFIED CUSTOMER
Very professional and thorough explanation of billing and what to expect with the anticipated service. Also greatly appreciate the Lyft rides from and two the facility.
2/25/2026
Karthik G. VERIFIED CUSTOMER
Noah was very thorough and went over all aspects of the issue I had. Great job.