Ignacio was very helpful and good customer service. I give him a 10. Thank you.
6/7/2026
George P. VERIFIED CUSTOMER
Andrae handled our Ioniq 6 recall service very competently. I appreciate his handling this all with a good attitude despite the appointment time somehow being incorrect in the work order system. andrae was able to get the service completed on time.
6/7/2026
Eric S. VERIFIED CUSTOMER
Andrae was great! Friendly, respectful and honest!
6/7/2026
Mary K. VERIFIED CUSTOMER
This dealership is always hustling on the upsell.
I'd like to get the service i need, with no extras. I have yet to experience this at this shop. I am seriously pondering looking for a new place for service.
No fault of Killian, who is pleasant and thorough. I recognize that he is doing what he's trained to do.
6/6/2026
Louis L. VERIFIED CUSTOMER
I was satisfied with Colby’s interaction, however in his absence I was not satisfied with the lack of communication from the dealership in regards to the status of my vehicle. I believe going a week without an update is much too long. Colby, however appeared sincere and understanding of my feelings in which I appreciated.,
6/6/2026
Thomas M. VERIFIED CUSTOMER
Andrea is the best!! He a d have a sympathy relationship. She
6/6/2026
Elena H. VERIFIED CUSTOMER
Michael treats me as a part of the family. He listens and pays attention to detail. That is why I keep coming back to this dealership for service - it’s all Michael Saenz
6/6/2026
Karla A. VERIFIED CUSTOMER
Excelwnt service. Colby Carlson was very efective in hos service and attention. He always provided excellent communication amd details about my vehicle. I appeeciate the extraordinary service provided by Colby Carlson
6/6/2026
Thomas W. VERIFIED CUSTOMER
Finally got my rear shocks fixed
6/5/2026
Gary H. VERIFIED CUSTOMER
Mike was great
6/5/2026
Garrett E. VERIFIED CUSTOMER
Service was done in a timely manner. Saenz was courteous, professional, and kept me advised of my vehicles service.
6/5/2026
Jeff H. VERIFIED CUSTOMER
Enjoyed working with Colby while my car was in for service. Excellent communication during the process.
6/5/2026
Joel E. VERIFIED CUSTOMER
Colby is the best. I’ve always been completely comfortable having him as a service advisor. Which is why I come to Horne.
6/5/2026
Elaine T. VERIFIED CUSTOMER
Michael's service is always personal and exceptional. He's the best!
6/5/2026
Annette F. VERIFIED CUSTOMER
Ignacio always does a fantastic job for myself and my vehicle! He’s so personable and kind, I actually look forward to taking my vehicle to Ignacio. I had an Uber take me to pick up my car, the gentleman said, “Shouldn’t a woman take a man with her to have her car serviced, make sure they don’t take advantage of you?” (He was from another country, different views perhaps), but I’ve NEVER thought that even once with Ignacio as my service person. I know he will always give me accurate and timely advice regarding my vehicle, and give me an honest price.
6/5/2026
Donna G. VERIFIED CUSTOMER
I'm always well taken care of
6/5/2026
Bob G. VERIFIED CUSTOMER
The service dept did a great job. I was waiting around that day and the time went past my expectations but Ignacio showed me why and I appreciate the attention to detail provided to my car. It feels amazing after the alignment was completed. Thanks again.
6/4/2026
Nathaniel R. VERIFIED CUSTOMER
I wanted to say even though I didn't get my car repaired because of the cost. COLBY Z was a great person to talk with, down to earth, friendly.
6/4/2026
Allan B. VERIFIED CUSTOMER
Careful quick and kind
6/4/2026
Regina C. VERIFIED CUSTOMER
Great service! Even tho we had the day wrong he fit us in in timely manner!!! Can't ask for more than that!