Horne is the only place I would take my palisade for service. Michael is super to work with I have the up most confidence in him.
3/27/2026
Aston K. VERIFIED CUSTOMER
Colby Carlson great guy to work with at Horne Hyundai.
3/27/2026
Gary K. VERIFIED CUSTOMER
Greeted with a smile and staff went above and beyond!!
3/27/2026
Jans N. VERIFIED CUSTOMER
Car was done and ahead of schedule.
3/27/2026
Dean T. VERIFIED CUSTOMER
Colby is a valued employee of Horne.
I trust his opinion and advice.
3/27/2026
Christian L. VERIFIED CUSTOMER
I approved an online quote for $880. When I came to pick up my car the total was around $1100. The extra charges were:
$100 diagnostic charge (I was told when I dropped my car off if I proceeded with repair I would not be charged this $100. 2-$50 service shop fee (dishonest mark up). 3- tax (nothing in your online quote says it is before tax. In fact it says “total authorized amount”, which implies after tax). Completely misleading. Will never be back for service again.
3/27/2026
Ronald B. VERIFIED CUSTOMER
Mike is so easy to talk to.
3/26/2026
William D. VERIFIED CUSTOMER
Always can rely on Horne snd Colby to give me a believable time frame, and it's always real close
3/26/2026
Cynthia M. VERIFIED CUSTOMER
Colby is very helpful and friendly.
3/26/2026
John M. VERIFIED CUSTOMER
Colby did an outstanding job and was a pleasure to work with,
3/26/2026
Ramon A. VERIFIED CUSTOMER
Thank you Andrea from service department . For taken cares of us. You have great customer service ???? ????
3/26/2026
William M. VERIFIED CUSTOMER
Excellent experience! Great customer service! First time there and will be back!
3/26/2026
Sandi W. VERIFIED CUSTOMER
Andre was professional and very helpful to me. He is a friendly person and a good representative of your company.
3/26/2026
Melvena L. VERIFIED CUSTOMER
He was gracious and not pushy for addt services.
3/26/2026
Scott P. VERIFIED CUSTOMER
I appreciate Ignacio looking into the anomaly that occurred on my 2026 Hyundai ionic nine. Unfortunately, nothing was found, but I am relieved there are no issues.
3/25/2026
Delilah S. VERIFIED CUSTOMER
We brought the car in for a recall. We were told Parts were on hand before scheduling the appointment only to find out that parts were not on and after the appointment. We have to reschedule the appointment for when the parts arrive. Also, the technician did an inspection and recommended $1900 worth of repairs for items that are inspections in the owners manual. The technician pulled out the cabin and engine air filter to show how dirty they were and place them on top of the plastics in the engine bay and didn’t clean up the dirt and debris that fell onto the engine bay plastics. Also was told the car would be washed, and the car was not washed. The horn dealerships are failing one by one by not having mechanics, clean up after themselves and explaining the warranty process before the appointment.
3/25/2026
Dave B. VERIFIED CUSTOMER
Ignacio did a great job keeping me informed on the progress of my vehicle maintenance work. His estimated time to complete the work was very accurate.
3/25/2026
Frank S. VERIFIED CUSTOMER
Ignacio is a very helpful service advisor. Thank you!.....
3/25/2026
Jonathan D. VERIFIED CUSTOMER
Colby was great! I appreciated working with him and he made the experience the best given my circumstances.
3/25/2026
Norman V. VERIFIED CUSTOMER
Your service dept tried their best and treated me well.