Always got to sit in your car once you pull up and wait quite long to be served. Also the last three times I have been in I have had to come back because you do not have the part in stock. In this case it was a rear camera something you should keep in stock.
5/20/2026
Shannon H. VERIFIED CUSTOMER
Drae is always great to work with. Very knowledgeable and makes every customer feel like they are the most important person. Would not and could not ask for a better service advisor.
5/19/2026
Bernadette M. VERIFIED CUSTOMER
They were great ????
5/19/2026
Betty R. VERIFIED CUSTOMER
Always pleased with the down to earth attitude olof the Service department
5/19/2026
John O. VERIFIED CUSTOMER
Michael is an excellent customer service person.
5/19/2026
Richard P. VERIFIED CUSTOMER
Michael is the BEST! He is the reason we will purchase our next vehicle from this dealership.
5/19/2026
Linda L. VERIFIED CUSTOMER
The service was done in a timely manner. Our rep was very pleasant and helpful.
5/19/2026
**** J. VERIFIED CUSTOMER
Fast, honest (didn't try to sell me on unneeded services), and efficient.
5/19/2026
Kathleen C. VERIFIED CUSTOMER
Couldn’t find what was causing the problem with lift gate. They tried, were very polite, on time, and informative. Apparently it’s a problem they had never encountered before.
5/19/2026
Faith D. VERIFIED CUSTOMER
I was provided with a complimentary Uber to and from the dealership while I waited for my vehicle to be serviced and I very much appreciate it.
5/16/2026
Dave B. VERIFIED CUSTOMER
Andrea did a great job answering my questions and keeping me informed on my vehicle work. The Uber rides shuttling me from the dealership and my home went very well also.
5/16/2026
Barb M. VERIFIED CUSTOMER
Colby was very nice, made sure he understood what I needed, didn’t try to push unnecessary repairs not needed this time and made sure I understood what they had found and completed what requested
I will definitely be back again
5/16/2026
Brian M. VERIFIED CUSTOMER
Ignacio was professional and kept me up to date throughout the day. All my concerns were addressed and was pleased with the service.
5/16/2026
Karen S. VERIFIED CUSTOMER
I love when Andree takes care of my car when I come in
5/16/2026
Derek W. VERIFIED CUSTOMER
MICHAEL IS THE BESTEST! HE IS PROFESSIONAL AND TRULY GOES ABOVE AND BEYOND FOR US! THANK YOU MR MICHAEL SAENZ FOR EVERYTHING YOU DO FOR US AND HORNE HYUNDAI.
5/15/2026
Mary B. VERIFIED CUSTOMER
Didn't find problem
5/15/2026
Kimbell W. VERIFIED CUSTOMER
Andrae is great to work with. He is always polite and honest. Great customer service!
5/15/2026
Joel E. VERIFIED CUSTOMER
Colby is always a pleasure to work with. He gives an accurate assessment of time and what needs to be performed. That’s why I bring my vehicle to Horne. Thanks