Julian was extremely helpful, and polite. Job well done. Thank you for especially helping me with a notice for my car and taking care of me and my car. Absolutely a valuable employee and part of the Toyota Team.
Karen Vargas, fka Grunert.
1/3/2026
Liduvina R. VERIFIED CUSTOMER
Excellent service
1/3/2026
Sean W. VERIFIED CUSTOMER
John worked well with getting manufacture add ons to my Highlander while dealing with holiday.
1/3/2026
Alexandra H. VERIFIED CUSTOMER
Gurpreet was phenomenal, he explained everything, was very pleasant and had me done in the time promised!
1/3/2026
Ashely B. VERIFIED CUSTOMER
Great job again!
1/3/2026
Joseph S. VERIFIED CUSTOMER
Shuttle took way too long to pick up
1/3/2026
Bob R. VERIFIED CUSTOMER
Na
1/3/2026
Laurene L. VERIFIED CUSTOMER
The service team does a great job. They were all very kind. Considerate kept me updated on how things were going. Very happy with my service.
1/1/2026
Karen H. VERIFIED CUSTOMER
I had a very pleasant report with Cesar Becerra. He kept me updated with everything.
1/1/2026
Oswald B. VERIFIED CUSTOMER
Very efficient
1/1/2026
Mary W. VERIFIED CUSTOMER
AJ investigated and found that the windshield chip was present when Serra acquired the vehicle, which I purchased 2 weeks ago.He had it fixed and did not charge me for the work.
1/1/2026
Heidi H. VERIFIED CUSTOMER
Cease was very good at explaining my options. I appreciate his honesty and guidance.
1/1/2026
Yarmad Khan. VERIFIED CUSTOMER
Great
1/1/2026
LYNN L. VERIFIED CUSTOMER
I had an A1 experience with Rigo Ramirez. He was so patient explaining everything to me. I felt very comfortable with him. He was very knowledgeable. I have no qualms about recommending Serra Toyota to my friends.
1/1/2026
Gurbachan S. VERIFIED CUSTOMER
Good
1/1/2026
Dean W. VERIFIED CUSTOMER
It was completely professional yet personal. He kept me informed every step of the way. And thorough is an understatement. I was treated royally and can’t imagine how the experience could be improved. It truly was much more than just an oil change. It was customer care.
12/31/2025
Laganese Z. VERIFIED CUSTOMER
Service department was inviting and wait area was spotless and comfortable.
12/31/2025
Angela M. VERIFIED CUSTOMER
Aj was the best! The team he manages were amazing
12/31/2025
Phillip W. VERIFIED CUSTOMER
The service writer was very professional very polite