The service I received was good. I was surprised by the final bill which included $35 in shop fees. Not sure how that can be justified for and oil change and an alignment.
1/27/2026
Debra W. VERIFIED CUSTOMER
was an ok visit!!! Chris didn’t seem like he was having a good day though!!
1/27/2026
Welner R. VERIFIED CUSTOMER
Bad
1/27/2026
Patrick G. VERIFIED CUSTOMER
Job well done.
1/27/2026
Nathan S. VERIFIED CUSTOMER
He was very kind & personable. Felt like I was talking to an old friend and not a person I just met.
1/25/2026
Ayla R. VERIFIED CUSTOMER
Rigorous was so great to work with. He provided 5 star service. I would definitely work with him again.
1/25/2026
Myat G. VERIFIED CUSTOMER
Great customer service and easy to schedule.
1/24/2026
Luis R. VERIFIED CUSTOMER
Michael Alton was professional and likeable and so was everone i came in contact with !
1/24/2026
Julian D. VERIFIED CUSTOMER
We got what we wanted fixed. So, that is good. The problem was it took 2 days. There was a little miscommunication. But it turned out ok.
So we are good.
1/23/2026
Beverly B. VERIFIED CUSTOMER
My mechanic did a great job with a quick turnaround. Had to order a part. I had my car back the next day.
1/23/2026
Alexander H. VERIFIED CUSTOMER
Julian was wonderful! Thanks for the help today!
1/23/2026
Dennyse S. VERIFIED CUSTOMER
I feel that the services are overpriced and over sold. My customer service agent was cranky and not very friendly. After voting 4 cats from Don Jacob’s and have done all my service there, but I am going to be looking for somewhere else to service my vehicle.
1/23/2026
Jean P. VERIFIED CUSTOMER
My service was over 1 hour just for oil change and tire rotation ,30,000 service.
Almost 1 hour /half
1/23/2026
Jose B. VERIFIED CUSTOMER
I was very pleased with the service I received, thank you Julian I appreciate the way I was treated, thanks again.
1/23/2026
Paul S. VERIFIED CUSTOMER
Cesar did an excellent job.
1/23/2026
Judith G. VERIFIED CUSTOMER
A little paint & general sprucing up service writers up area would be a nice improvement
1/22/2026
Alan G. VERIFIED CUSTOMER
Michael did an excellent job. Very good experience.
1/22/2026
Cynthia B. VERIFIED CUSTOMER
Very speedy
1/22/2026
Mark B. VERIFIED CUSTOMER
Mike did a great job expediting the part needed for my RAV4 and was able to fit me in for service.