We had some nagging little problems problems but AJ prevailed!
Very pleased
12/6/2025
Patti P. VERIFIED CUSTOMER
Rigo was very personable and professional; thorough and helpful. I really appreciated his sharing of information. He went above & beyond to help me out. I appreciated him!
12/6/2025
Eric M. VERIFIED CUSTOMER
None
12/6/2025
Bryan O. VERIFIED CUSTOMER
The car was tested, it runs fine for now, ill be running the car again tomorrow and the following days, if anything ill be contacting you guys, thank you. Thanks to Gilberto and AJ for helping and for the rental vehicle.
11/26/2025
Odette M. VERIFIED CUSTOMER
He is very professional and well matter always with a smile on his face. He knows how to make someone comfortable and pleasant to have him taking care of my needs
11/26/2025
Kevin M. VERIFIED CUSTOMER
Excellent and friendly service.
11/26/2025
Jose T. VERIFIED CUSTOMER
Muy amable
11/26/2025
Ron B. VERIFIED CUSTOMER
AJ was great! Ty
11/25/2025
Heidy S. VERIFIED CUSTOMER
Working with Michael was a great experience. He was kind, attentive, and communicated clearly at every step. I truly appreciated his professionalism and positive attitude.
11/25/2025
Elliot R. VERIFIED CUSTOMER
Gurpreet was great
11/25/2025
Sangkhom S. VERIFIED CUSTOMER
Staffs at Serra Toyota is great and their service is satisfy
11/25/2025
Robert V. VERIFIED CUSTOMER
Thanks
11/25/2025
Prashant D. VERIFIED CUSTOMER
Good and fast. Gilberto was very experienced
11/23/2025
Jeffrey S. VERIFIED CUSTOMER
Great service
11/23/2025
Debra W. VERIFIED CUSTOMER
The work was completed a lot quicker than I thought it would which allowed me to be on time for other commitments I had that day. I was also given a loaner car just in case the work got delayed. Chris was great to work .
11/22/2025
Caitlin R. VERIFIED CUSTOMER
Chris was a delight to work with. Excellent, honest communication skills keeping us fully apprised of the work to be done. I very much appreciated his sourcing and applying a few coupons that helped with an expensive repair. He is the consummate professional and you’re fortunate to have him as part of your service Team.
Dennis Rooney
11/22/2025
Luis G. VERIFIED CUSTOMER
The service was disappointing. After the tire rotation, my vehicle developed ABS and sensor issues that were not present before. The emissions failure happened immediately after the service, and diagnostic data indicates the vehicle’s system was reset during that time. I expected transparency, proper inspection
11/22/2025
Leigh S. VERIFIED CUSTOMER
I am so grateful for Michael's expertise and kind support. He was wonderful and so helpful
11/22/2025
Christopher R. VERIFIED CUSTOMER
I cannot speak enough about Rigo and his help in my case. His kind and considerate handling of my situation is reason why he should be placed in the upper echelon of staff members at Serra Toyota. Thoughtful explanations, timely updates, pleasant demeanor.... He really is amazing!
11/22/2025
Maralynn S. VERIFIED CUSTOMER
There is no way an oil change should cost $156.99.
That is ridiculous and a ripoff.
I have been getting oil changes for a multitude of years and never anywhere near this amount.
Also, there was something left up on the dashboard. A piece about a foot long with what looks like vents on it and 2 prongs about 3 inches long.
It went sliding across the dashboard when I turned the corner at the stoplight. There is no reason anyone should have been touching something up there.
Your employees were pleasant but I will not be back since I can get oil changes for reasonable prices.