Adam was fantastic as usual and very accommodative. However, both of the front seats of my LC500, as well as the door panels were smeared with grease. This is an inspiration series so white leather, it was not fun to attempt to clean off. I would recommend you enforce use of seat covers and clean gloves on service technicians. Especially when dealing with a car of this caliber, and having white leather.
4/17/2025
Gary P. VERIFIED CUSTOMER
Metro always does a fine/thorough job.
4/17/2025
Dominic H. VERIFIED CUSTOMER
Adam was such a pleasure to deal with! He was helpful, quick to answer questions, very friendly, and make me feel completely at ease! I was glad to have him helping me out.
4/17/2025
Zhenning Z. VERIFIED CUSTOMER
Very good
4/17/2025
Wayne P. VERIFIED CUSTOMER
Travis was exceptionally helpful a credit to your organization.
4/17/2025
Gregory J. VERIFIED CUSTOMER
As always staff is very thorough and professional. Cordia and Jeff are great.
4/17/2025
Krishna N. VERIFIED CUSTOMER
I had requested rear mats to be hosed down and dash wiped down. Dont think that was done
4/17/2025
Christian M. VERIFIED CUSTOMER
It’s always a pleasure each time I visit to get my GX serviced. Cordis (and the rest of the staff) is always helpful and easy to work with. I have not had a negative experience since I visited for the first time nearly two years ago.
4/17/2025
Patricia R. VERIFIED CUSTOMER
I had a great experience with Jeffrey Miller.
He answered all my questions and offered great customer service!!!
4/17/2025
Raman G. VERIFIED CUSTOMER
Very happy with your work! My favorite car and great service
4/17/2025
Christine S. VERIFIED CUSTOMER
Incredibly affordable and convenience
4/16/2025
Mark T. VERIFIED CUSTOMER
Cordis and Mike Bell are wonderful. Love them.
4/16/2025
Thomas S. VERIFIED CUSTOMER
15k check up ended up taking 3.5 hours. Travis went above and beyond to make everything right.
4/16/2025
Lisa G. VERIFIED CUSTOMER
You really have a great team folks working at this location. All are always kind , welcoming. and professional!
4/16/2025
Hareendra A. VERIFIED CUSTOMER
Keep up with your GOOD Work .
4/16/2025
Robert F. VERIFIED CUSTOMER
Very good service!
4/16/2025
Elizabeth S. VERIFIED CUSTOMER
Haven’t worked with Paul before today but found him to be efficient, professional, and a pleasure to work with. He was knowledgeable, answered all of my questions, and I would be happy to work with him again.
Thank you !
Elizabeth S
4/16/2025
Freedom C. VERIFIED CUSTOMER
Excellent service
4/16/2025
Jamesha C. VERIFIED CUSTOMER
My window was busted from a vandalism situation in my apartment complex over 14 cars I was told at Lexus about over 7 thousand dollars I would have pay for them rip my floor out and replace the battery on my driver side so I did have some warning lights now I only have two I came in their was their was a circle with exclamation point under (ready and the slippery car symbol on the other side now their is only the check engine sign and a triangle with a exclamation point now but I seem rushed cause I did not have the money and that was a lot plus I’m already waiting for a glass to come in from being order and scared to stay at my home also so I hope these 2 symbols goes off the check engine symbol and the triangle and exclamation point symbol they did tell me at Lexus maybe try turn the heat on and dry the floor out and get some Tar to cover over windows but I hope that works I’m going threw a lot with this vandalism situation and I have 3 kids I need to get to school and everything I can’t afford this car to go completely out on meBut I’m very hurt I was rushed out I don’t have the money to get this fixed