Adam Poulos is professional and has excellent customer service skills.
I highly recommend him as a service advisor for anyone that visits the dealership. Well done.
4/8/2025
Mohammad H. VERIFIED CUSTOMER
Great experience
4/8/2025
Sharon D. VERIFIED CUSTOMER
Thank you for a prompt service.
4/8/2025
Gayle Z. VERIFIED CUSTOMER
Jeff heard my complaint, and ensured the issue was resolved.
4/8/2025
Elizabeth M. VERIFIED CUSTOMER
Excellent service and professionalism from Adam
4/8/2025
Cheryl S. VERIFIED CUSTOMER
So glad Travis suggested having the expert man drive the car with me. He figured out the problem in a second.
4/7/2025
Louis G. VERIFIED CUSTOMER
My years of experience with Jeff Miller have been incredibly the best customer service I’ve received in my past 20 plus years with Metro Lexus. He’s always there to explain and provide assistance to my vehicle and my wife’s vehicle during our service appointments. Thank you Jeff for your dedication as a service advisor!!!
4/7/2025
Nora M. VERIFIED CUSTOMER
Adam was knowledgeable, professional, and kind. Outstanding service!
4/7/2025
Donald S. VERIFIED CUSTOMER
Always great service
4/7/2025
Sara T. VERIFIED CUSTOMER
Jeff provided outstanding customer service. He is the reason I will be purchasing another Lexus from your location when the time is right.
4/7/2025
Robert L. VERIFIED CUSTOMER
Jeffery was great. Service visit was easy, relatively quick and he explained the process well. Much appreciated!
4/7/2025
Trinity E. VERIFIED CUSTOMER
He is the best service person there. I will only deal with him from now on. Last time I came there it was a horrible experience and told myself I wouldn’t be back. I gave it a second try and your company should value and appreciate Jeffrey. He was fantastic!
4/6/2025
Lance J. VERIFIED CUSTOMER
Adam was very pleasant and helpful
4/6/2025
Diana R. VERIFIED CUSTOMER
The communication by the advisor team was phenomenal
4/6/2025
Michael B. VERIFIED CUSTOMER
Excellent service experience!
4/5/2025
Bridgette S. VERIFIED CUSTOMER
Jeff is always very helpful and thorough. He's very knowledgeable
4/5/2025
David M. VERIFIED CUSTOMER
Didn’t turn off service due on dashboard
4/5/2025
David V. VERIFIED CUSTOMER
Good crew as always.
4/4/2025
Bonnie C. VERIFIED CUSTOMER
Cordis was excellent & very professional & Adam too
4/4/2025
Donna S. VERIFIED CUSTOMER
I appreciate Cassie keeping me informed of what was required to fix my vehicle. She called and texted and also sent pictures and video of things that needed to be fixed. I would definitely use Metro Lexus and Cassie again.