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Real Reviews from VERIFIED CUSTOMERS
Terry R. VERIFIED CUSTOMER
Jeff Miller was fantastic as always!! Went over and above with his service!!
4/23/2025
Clinical T. VERIFIED CUSTOMER
Gina, Larry,Paul and Rick all class acts
4/23/2025
Susan C. VERIFIED CUSTOMER
Absolutely best service ever!
4/23/2025
Barbara H. VERIFIED CUSTOMER
He was very courteous and explained everything well
4/23/2025
Kadetra J. VERIFIED CUSTOMER
Very professional
4/23/2025
Nkiruka W. VERIFIED CUSTOMER
Thank you, Paul! Helpful throughout the entire service.
4/23/2025
Zelma B. VERIFIED CUSTOMER
Adam is ALWAYS ON POINT, courtesy and timeliness personified!!
4/23/2025
Theresa A. VERIFIED CUSTOMER
As always, excellent service!
4/23/2025
Neal N. VERIFIED CUSTOMER
I have been very satisfied with the service I have received from Metro Lexus!
4/22/2025
Bruce T. VERIFIED CUSTOMER
I thought Cassie was very helpful and patient with me as we decided my service would take longer than I expected and she arranged a loner for me.
4/22/2025
Louis J. VERIFIED CUSTOMER
Cassie was engaging and professional. Answered all of my questions and kept me at ease. Outstanding performance!
4/22/2025
Carl M. VERIFIED CUSTOMER
Better expectations should have been set on when car would be ready. When we dropped it off at 9am I had no idea it wouldn’t be completed until the next day. Had I, I wouldn’t have declined the loaner. As a result today without a second vehicle created logistical issues for us getting to and back from work.
4/22/2025
Larry H. VERIFIED CUSTOMER
I was very pleased, Jeffery Is a very good advisor
4/22/2025
Joy C. VERIFIED CUSTOMER
Jeff does a fantastic job explaining what services are needed for my car. He also keeps me updated on the progress of my service.
4/22/2025
Kevin C. VERIFIED CUSTOMER
Great service!
4/22/2025
Krystyna K. VERIFIED CUSTOMER
Exceptional experience.
4/22/2025
Roger R. VERIFIED CUSTOMER
Well done
4/22/2025
Lacresha C. VERIFIED CUSTOMER
This comment was not for my servicer Travis. It’s the guys in the back…. I literally came for an oil change- Front light bulb out and rotation. $333 was estimated walked paying close to $1000. What I know is some of the stuff was questionable. For example you can show me the filters dirty but not the belt. When I did sen the belt and it looked fine to me… not worth replacing. I replaced it blindly before seeing the picture. He said my windshield wipers needed replacing. Nope just put new ones on the week before. They seen the miles and immediately thought car need this and that… they started ranking up the total unnecessarily. I really trust you guys, but the trust got broken on Saturday!
4/22/2025
Ashley C. VERIFIED CUSTOMER
Always impressive professional and friendly service by all!
4/22/2025
Isabel C. VERIFIED CUSTOMER
I always a positive at Metro Lexus in Bookpark. Everyone is so friendly. It is always a please to work with Jeffery Miller!
4/21/2025