Very nice and efficient - couldn't ask for more.
Jeff Rathbun
7/7/2020
Leo O. VERIFIED CUSTOMER
Jeff is an excellent service tech
7/7/2020
Marleen L. VERIFIED CUSTOMER
I didn’t get my car back yet! You’ve had it for4 days.
Hopefully I’ll get it back tomorrow!
7/7/2020
Stephen C. VERIFIED CUSTOMER
The service was great.
7/6/2020
Johnny P. VERIFIED CUSTOMER
I was very pleased with the service and especially with Cordial!! His customer service skills are impeccable!!
7/4/2020
Robert S. VERIFIED CUSTOMER
Excellent man. Give him a pay raise. I accidentally left my money clip in your liner. I called Jeff he found it and l picked it up the next day. I had warranty work done and it took a few days. Very accommodating helpful. You have a good one with him. Do your best to keep him.
7/4/2020
Shawn W. VERIFIED CUSTOMER
Experience was great!!! Very informative!!!
7/4/2020
Meghal P. VERIFIED CUSTOMER
I was told the appointment would take 1 hr to 1 hr and 15 mins and the appointment ended up taking over 2 hours to swap out a tire. Also there was no hand sanitizer anywhere in the showroom.
7/3/2020
Hussain S. VERIFIED CUSTOMER
ABOVE AND BEYOND. The service department at Metro Lexus is phenomenal. No wonder why, Lexus is #1 when it comes to service. A day before the holiday I got my oil change, upon entering the garage I was greeted by Jeffrey Miller. he informed me it would be two hours or less for the services to be completed. I was in no rush but had a few errands to run, I kindly asked if anyone can give me a ride or if he had a loaner. Within a minute he provide a loaner and I was out of the dealership. THAT’S SERVICE. I was updated on my services. Received a text message with a link to payment. I paid and my car was ready to be picked up. Thank you!!!!!!
7/3/2020
Jelena D. VERIFIED CUSTOMER
They are fraudsters. I asked for Freon recharging. They told me they couldn’t until they tested for leaks and cost for it is $79. When I got a bill they charged 179$ for it and 16$ for Freon.
In translation for the 16$ real work they charged $200
7/3/2020
Denise K. VERIFIED CUSTOMER
Hilary was fantastic and a great add to you team. Very helpful and explained everything in detail.
7/3/2020
Aslim A. VERIFIED CUSTOMER
Great service form the Lexus team.
7/3/2020
Ragaie K. VERIFIED CUSTOMER
Every thing went well
7/3/2020
Marek B. VERIFIED CUSTOMER
Excellent service ????
7/2/2020
Rinette S. VERIFIED CUSTOMER
Thank you for making me feel safe. Cordis is always wonderful to work with and see.
7/2/2020
Michael A. VERIFIED CUSTOMER
Jeff was very professional and called regularly with updates, I was not the happiest with the quality of work and knowing that my car was at idle for a period long enough to burn up 1/4 tank is concerning. To be fair I am picky about my car and how it’s treated
7/2/2020
Tran N. VERIFIED CUSTOMER
Roger is the best!
7/1/2020
Paul M. VERIFIED CUSTOMER
I experienced a pain point initially when speaking to Roger Berry, the matter escalated to involve the Vice-President and the after sales Director, Dan Booth. The outcome yielded a pleasant and resolved matter, which I am completely satisfied with.