Fast & prompt service. As a reminder, we were disconnected 3 times from your emergency roadside service number the previous night.
8/15/2020
Janet P. VERIFIED CUSTOMER
He was very helpful
8/15/2020
Mary C. VERIFIED CUSTOMER
Best ever.
8/15/2020
Joann H. VERIFIED CUSTOMER
Service is always very nice
8/14/2020
Paul T. VERIFIED CUSTOMER
None
8/14/2020
Joseph L. VERIFIED CUSTOMER
Excellent, Jeff Aron and John are sooo professional. Keep it up.
Joe Latina
8/14/2020
Alicia L. VERIFIED CUSTOMER
Hilary always takes good care of my truck.
8/14/2020
Laure S. VERIFIED CUSTOMER
Jeff went above and beyond to communicate with me and recommend options that were in my best interest. I truly appreciated his professional and personable approach.
8/14/2020
Tedd P. VERIFIED CUSTOMER
He does a great job she’s very professional yet very pleasant. Having been a past car dealer for 40 years I would’ve been very fortunate to have a service writer like her.
8/13/2020
Robert J. VERIFIED CUSTOMER
I am continually impressed with everything that you guys do from top to bottom. Hillary was very impressive also we love the car,all you folks,the car wash and dealership. Keep up the good work. I will be getting a Lexus for my next car for sure! Thank you all ...Bob Janiak
8/13/2020
Linda C. VERIFIED CUSTOMER
Excellent service always!
8/12/2020
Sally T. VERIFIED CUSTOMER
Hillary was a pleasure to work with. She took care of all my needs in a timely fashion. She is a credit to your Lexus team.
8/12/2020
Tiajuana C. VERIFIED CUSTOMER
My experience was very pleasant I was please with the customer service that I was given and I appreciate them keeping me updated with the status of the car. Thank you.
8/12/2020
Deborah M. VERIFIED CUSTOMER
Great service.
8/12/2020
Pria B. VERIFIED CUSTOMER
I was told an hour and it took over 2
8/12/2020
Margaret S. VERIFIED CUSTOMER
Always had good service!
8/11/2020
Brian S. VERIFIED CUSTOMER
Everything exceeded my expectations with the loaner and the work done on my vehicle. Thanks.
8/11/2020
Amy M. VERIFIED CUSTOMER
To be quite honest, my experience didn’t start off great. For the three years I’ve had my Lexus, I’ve exclusively had it serviced at Metro. I’ve never had a problem. I’ve always received top customer care.
This time, I was never talked to about the need for my vehicle to be there over multiple days, which ended being the case.
Cordis recognized my frustration and, being a business owner myself, I can say I feel he did all he could to ensure a turn around in my experience. Even though I wasn’t prepared to be away from my car for nearly 5 days, he quickly scrambled to provide a loaner even though it was precisely told there weren’t any available.
Cordis is an asset to the service department team.