Jeff was very attentive, thorough, and couldn’t have been more helpful. Great job. The valet who delivers my car was also quite nice.
10/30/2020
Susan C. VERIFIED CUSTOMER
Wonderful service people!
10/30/2020
David G. VERIFIED CUSTOMER
Great job guy's! Thanks
10/30/2020
Terri P. VERIFIED CUSTOMER
Always excellent service. You all are amazing. Thank you. The valet service is great!!!
10/29/2020
Jill S. VERIFIED CUSTOMER
Roger Berry was outstanding. Can’t say enough good things about him.
Why it took 2.5+ hours to have new tires installed when I already made an appointment is beyond me. I would expect more timely service given the premium I pay for Lexus service.
10/29/2020
James D. VERIFIED CUSTOMER
Staff was very friendly and attentive even though they were very busy. Enjoy the apples!
10/29/2020
Karin O. VERIFIED CUSTOMER
Roger is the best
10/29/2020
James P. VERIFIED CUSTOMER
Very satisfied
10/28/2020
Meredith H. VERIFIED CUSTOMER
Amazing service and communication! Simply a delight.
10/28/2020
Paul G. VERIFIED CUSTOMER
Keep up the good work.
Trulyappreciated.
10/27/2020
Nancy V. VERIFIED CUSTOMER
Cordis and his team were great! Thank you
10/27/2020
George P. VERIFIED CUSTOMER
Jeff is very personable and communicates ever detail. He does a great job!
10/27/2020
Vanetra M. VERIFIED CUSTOMER
Jeff is always so nice and patient. He kept me informed every step of the way. Always a pleasure doing busy with Jeff and Lexus Metro.
10/27/2020
Pamela G. VERIFIED CUSTOMER
Service is consistently excellent at this dealership.
10/27/2020
Laurence N. VERIFIED CUSTOMER
I was pleased to meet Roger Berry for the first time. He took care of my service needs. I was glad to learn a little about my service man Steven Gerke. He has been our service provider for years. Roger is a great replacement!! Thanks much!!
10/27/2020
Louis C. VERIFIED CUSTOMER
Excellent communicator and responsive proactively. Resolved a key issue on my gs 350. Went the extra step in providing a positive customer experience.
10/26/2020
Mark K. VERIFIED CUSTOMER
great job
10/26/2020
Vivian W. VERIFIED CUSTOMER
I was very pleased with my service at Metro Lexus. They went out of their way to make sure my service experience was excellent and it was! I would highly recommend Metro Lexus service department to my family & friends. They exceeded the time quoted for the service today. I am rating my service experience as a 10!
10/25/2020
Alan H. VERIFIED CUSTOMER
Not the way it used to be when Jerry Severin ran it
10/24/2020
Christopher P. VERIFIED CUSTOMER
Jeff is great. I have some issues with potential scratches or scuffs that happened while the car was in the shop.