Metro Lexus is a great company to deal with from sales, Bosko, to service, Jeff , John and Dan, including finance, Danai. I can’t forget Tony, your wonderful tech specialist. Everyone has been exceptional! Thank you!
11/4/2020
Levon K. VERIFIED CUSTOMER
Would’ve been nice if they washed the car or given it to the car spa people. But otherwise great job.
11/4/2020
Rainer N. VERIFIED CUSTOMER
Very professional and dedicated
11/4/2020
Dave S. VERIFIED CUSTOMER
Cordis is always willing to help and explains in detail what they are doing when servicing my RX350. Thanks Cordis!
11/3/2020
Naseh A. VERIFIED CUSTOMER
The service was good
11/3/2020
Viveca W. VERIFIED CUSTOMER
I appreciated Jeffrey taking the time to explain why my car wears quickly through tires. He also checked the car’s maintenance record.
11/1/2020
Jill S. VERIFIED CUSTOMER
Always a pleasure to be served at Metro Lexus. I didn’t have an appointment but was taken in immediately for a tire pressure check up. I learned that tire pressure needs to be adjusted for cold weather. Much appreciated.!
11/1/2020
Robert P. VERIFIED CUSTOMER
Jeff explained every that was being done. Honest courtesy a real asset to your team.
10/31/2020
Lee-Arlyn D. VERIFIED CUSTOMER
Efficient, personable and professional
10/31/2020
Michael G. VERIFIED CUSTOMER
Danny is the Manny. Always amazing.
10/31/2020
Herman S. VERIFIED CUSTOMER
Cordis was professional and knowledgeable about service needs. Didn’t feel pushed into unnecessary service or overcharged which is a good thing.
10/31/2020
Timia D. VERIFIED CUSTOMER
Cordis was fantastic and his communication was thorough. Everything discussed and needed was delivered with professionalism and etiquette
10/31/2020
Lisa S. VERIFIED CUSTOMER
Josh was great!!! Fantastic addition to your crew!!
10/31/2020
Carole B. VERIFIED CUSTOMER
He got us an appointment on short notice. Always feel well taken care of St the dealership.
10/30/2020
Tammy S. VERIFIED CUSTOMER
Responded quickly to my request for service. Performed service promptly and effectively.
10/30/2020
Michael S. VERIFIED CUSTOMER
Hilary was professional and courteous. Perfect experience with her. We had called ahead of our appt and told them the car needed the amplifier replaced, as determined by a repair shop. The part was supposed to be ordered and we made an appt 8 days later to give them a chance to get it in. (Per the Lexus rep). Needless to say, that didn’t happen and I had to leave the car another day to have them do what they had said they were going to do a week earlier. The work finally got completed approx 3 hours before I needed to load my car for an out of town craft show. Cutting it close that way did not help my blood pressure and I had no intention of taking a loaner vehicle out of town load to the ceiling with product. So... while Hilary was amazing and SO kind, the service Dept needs vast improvement and I will think twice before returning.
10/30/2020
Mary K. VERIFIED CUSTOMER
Excellent customer service
10/30/2020
Brian P. VERIFIED CUSTOMER
Great job fixing my car
10/30/2020
Stephen F. VERIFIED CUSTOMER
Jeff was thorough and complete. Also, very punctual on his update calls.