When the rear windshield was clean water or detergent got down behind the third wheel light. I was charged $88 remove it and clean the glass behind it. I just think that is a very exorbitant price for that particular service. They did the oil change rotate in the tires and checked everything and it was only $49.
1/8/2021
Rafiq H. VERIFIED CUSTOMER
Excelent experience. Discussed in detail the services required and other issues. Very professional and helpful.
1/8/2021
Tiffany C. VERIFIED CUSTOMER
Hi ! SAL WAS FANTASTIC! Great asset to LEXUS! Sal took his time with me and called me with every detail that needed on my is 300! My LEX WAS IN THE SHOP 6 days and his TECH got the PROBLEM SOLVED ! Great PROPS TO HIM AS WELL!! My LEX is 19 yrs old but SHE RUNS GREAT AND HAS LOTS OF POWER STILL !! SAL UR GREAT!! Thx BUDDY!! Hope to b in soon to lease a certified LEXUS!!
1/8/2021
Ronald L. VERIFIED CUSTOMER
Very thorough and friendly person. An asset to your company!
1/8/2021
Jeffrey R. VERIFIED CUSTOMER
Jeff was great! Very knowledgeable about all of your products and made sure that the repair to my driver seat met the Lexus premium quality standards. Thank you so much, Jeff.
1/8/2021
Ronald F. VERIFIED CUSTOMER
Velet backed into hedges. Lightly scratching rear plastic fascia. Called; will take care of it on next scheduled maintenance.
1/8/2021
James S. VERIFIED CUSTOMER
I was disappointed he couldn't get me a LC500 as a loaner! J/k, you guys run a great place.
1/8/2021
John S. VERIFIED CUSTOMER
Jeff Miller is a class act who always does the right thing for customers. He was prompt, courteous, easy to communicate with and efficient.
1/8/2021
Gloria B. VERIFIED CUSTOMER
Questions that I asked were answered.
1/7/2021
Dewayne C. VERIFIED CUSTOMER
I really am not into surveys so I'd rather pass on it
1/7/2021
Stephen F. VERIFIED CUSTOMER
The Metro service team do a great job of making the customer experience really satisfying. Josh in particular, is focused on doing everything possible to make it a smooth and pleasant experience.
1/7/2021
Alicia G. VERIFIED CUSTOMER
Excellent service as always. Even reduced my bill by calling me to notify me that one service I had recommended would not be necessary and saved me money by doing so.
1/7/2021
Peggy D. VERIFIED CUSTOMER
Pleasant waiting area
1/7/2021
Robert G. VERIFIED CUSTOMER
Thank you again for your excellent service, it's always appreciated! Happy New Year, Rob
1/7/2021
Cathleen K. VERIFIED CUSTOMER
Very pleasant experience with all your employees, especially Matt Long who was patient and considerate and went the full scope to assure our satisfaction in purchasing the vehicle. We love the car and are impressed with your customer service!
1/7/2021
Shannon J. VERIFIED CUSTOMER
Mr. Bunch was phenomenal and appreciate his hard work with all of of my needs. Very quick and consistent
1/6/2021
Anthony P. VERIFIED CUSTOMER
Josh was excellent to work with ! He is also a stunning young man! Best of both worlds if you ask me