Jeff is very thorough and professional. Great job!
6/22/2021
Robert W. VERIFIED CUSTOMER
I left my car at 9:20 on Thursday; the USB port was to be replaced. I did have a nice loaner; I heard NOTHING from the Service Dept until 5:30 on Friday Nd then the gentleman who called could only tell me the car was not ready. It was finally delivered to me at 2:30 on Monday. You can send me five text messages to remind me of my appointment (highly irritating) but you can’t send me one text message to tell me the status of my car. So no I wasn’t totally satisfied. Fortunately, the loaner was a great car.
6/22/2021
William C. VERIFIED CUSTOMER
My experiences with the service department have always been excellent over the past 8 years
6/22/2021
Not Provided. VERIFIED CUSTOMER
We dropped by the Lexus dealership unexpectedly and Dan scheduled our RX350 in for door handle replacement. I was very pleased that they could work me in since we live about 3 hours from the dealership. All the service personnel were very courteous and professional ensuring they met our needs.
All the Best,
Paul & Sharon Hartman 6/21/21
6/22/2021
Robert G. VERIFIED CUSTOMER
More excellent service today.
6/22/2021
Jared V. VERIFIED CUSTOMER
Josh was very kind and helpful while my tech Jaret was quick and knowledgeable.
6/21/2021
Daniel K. VERIFIED CUSTOMER
Service was fast and accurate
6/21/2021
Tiajuana C. VERIFIED CUSTOMER
Very friendly and knowledgeable he took time to explain to me what they were gonna have to and I appreciated it.
6/21/2021
Frank K. VERIFIED CUSTOMER
Anyone can sell a car because the customer knows what they want . But a good service provider is hard to find and Metro Lexus has a good one ! Joshua Jancha ! I was greeted immediately upon exiting my car and treated like I was the owner of the dealership. Thanks Josh!
6/21/2021
Pascale C. VERIFIED CUSTOMER
Very professional and kind
Thank you
6/21/2021
Meredith I. VERIFIED CUSTOMER
Mediocre detail. I can tell they did it quickly and cut corners. Rims were not cleaned thoroughly. Lingering wax on exterior. Dirty door jams.
6/21/2021
Dennis M. VERIFIED CUSTOMER
Very happy with service and planning on using it again
6/21/2021
Gary F. VERIFIED CUSTOMER
Very pleasant and effective . Focused on the customer . Thank you .
6/19/2021
Victor N. VERIFIED CUSTOMER
I am a loyal customer who will definitely be keeping my business @ Metro Lexus
6/19/2021
Anthony B. VERIFIED CUSTOMER
I like how prompt everyone was when my wife said she heard something going on with her car. Thank you again.
6/19/2021
Joseph L. VERIFIED CUSTOMER
Josh is a true professional.I trust and know he will advise
On the correct thing to do.I will always take his advise.
Joe Latina
6/19/2021
Sahibzadah I. VERIFIED CUSTOMER
All was good.
6/19/2021
Dwight C. VERIFIED CUSTOMER
Courteous and thorough.
6/18/2021
Thomas V. VERIFIED CUSTOMER
Great job
6/18/2021
Susan P. VERIFIED CUSTOMER
I asked for a loaner at the last minute and brought my car in early. Cordis and the staff were very accommodating and made it happen for me.