Jeff Miller did a great job in resolving my car’s issue. Kept me updated as to the progress and final completion. Thank You Jeff
7/3/2021
Donald V. VERIFIED CUSTOMER
Josh and the staff were great.
7/3/2021
Donald V. VERIFIED CUSTOMER
Josh and the staff were great.
7/3/2021
Colleen P. VERIFIED CUSTOMER
They did a great job!
7/2/2021
Kim K. VERIFIED CUSTOMER
Paul is extremely knowledgeable and focused on customer satisfaction
7/2/2021
Roland O. VERIFIED CUSTOMER
Joshua and entire service team that dealt with me were great. Josh was a pleasure to deal with.
7/2/2021
Irene P. VERIFIED CUSTOMER
David was very kind. He addressed my concerns. As always, I’m very happy with the service department at Lexus.
7/1/2021
Howard Z. VERIFIED CUSTOMER
Always get wonderful and professional service advice from Josh.
7/1/2021
Yolander W. VERIFIED CUSTOMER
Pleasant experience
7/1/2021
Patrick C. VERIFIED CUSTOMER
Everything today was great. Superior service from everyone on staff!
7/1/2021
John B. VERIFIED CUSTOMER
Josh did a wonderful job explaining the process and dealing with a difficult matter regarding the 2020 RX450H.
7/1/2021
Derrick Dewayne. VERIFIED CUSTOMER
I just ordered a tesla yesterday itll be here in February
6/30/2021
Mary C. VERIFIED CUSTOMER
Very efficient!
6/30/2021
Virginia S. VERIFIED CUSTOMER
Very kind & informative regarding service.
6/30/2021
Lynette W. VERIFIED CUSTOMER
Paul was very nice. Vice President Pete made sure we were taken care of
6/29/2021
Jennifer F. VERIFIED CUSTOMER
Jeff was extremely professional and very personable!
6/29/2021
Hossein D. VERIFIED CUSTOMER
I lost my trust to metro lexus service when i found they charge me for something i have warranty for. You can look at my last year bill and find more about it. Even this year i am not sure what i pay is correct. I have been told everything mechanical supposed to be paid by metro and any wear and tear by me. I still think rotor is mechanical which metro supposed to pay for it and brake pad is what i supposed to pay (refer to my bill for 2021). Long story short, I am not happy with metro lexus service.
6/28/2021
Paula D. VERIFIED CUSTOMER
Discovered left wiper stopped working on Friday at 3 p.m. After calling service department and being told first appointment would be following Wednesday, I spoke to Josh and he said bring in the car on Saturday. My husband took the car in at 8:15 and was home by 9:30. Thankfully, it was a simple repair, but really appreciate the willingness to fit us in, especially since it was a safety issue. My husband loves hanging out in the lovely, comfortable waiting area and checking out the new vehicles. Thanks, Josh, and Metro service.
6/27/2021
Dianne N. VERIFIED CUSTOMER
Great experience and wonderful service.
6/26/2021
Renee V. VERIFIED CUSTOMER
Everyone is always so friendly and accommodating that’s why I came back to Lexus besides living my car