Jeff did a great job scheduling my appt. I had some last minutes changes to my schedule and Jeff was helpful in working with my schedule. His follow up once the vehicle was ready was prompt. Great experience. Jeff was fantastic. Thank you for making the experience enjoyable.
10/22/2025
Anthony V. VERIFIED CUSTOMER
Perfect
10/22/2025
Kathleen K. VERIFIED CUSTOMER
We left the wheel lock in the cup holder and was not returned will the vehicle.
10/22/2025
Dina B. VERIFIED CUSTOMER
Job well done in the service
10/22/2025
Laurence N. VERIFIED CUSTOMER
We have been pleased with Metro Lexus vehicles and service
10/22/2025
Richard S. VERIFIED CUSTOMER
Adam was very thorough. He maintained continual communication throughout the service period and explained the process and further maintenance needs with knowledge and a positive approach
Thank you
10/22/2025
Connie H. VERIFIED CUSTOMER
Jeff did a great job. He is Very knowledgeable and went on his way to help me.!
10/21/2025
L Kenneth. VERIFIED CUSTOMER
no comment
10/21/2025
Bruce P. VERIFIED CUSTOMER
The service was excellent as it has been in all of my visits. Very happy overall.
10/21/2025
Terri S. VERIFIED CUSTOMER
Friendly & quick. Appreciated the compliments on my car. I recently got it at a used car dealership so to hear it was kept up well made me love my car even more!
10/21/2025
Juan P. VERIFIED CUSTOMER
Thanks for a job well done
10/21/2025
Carol S. VERIFIED CUSTOMER
I was on a tight schedule and the tech got me out with five minutes to spare. Much appreciated
10/21/2025
James R. VERIFIED CUSTOMER
Excellent service as always
10/21/2025
Michele S. VERIFIED CUSTOMER
The concierge service of pick up and drop off did not make my life easier- hassles on the pick up and drop off. Service work was satisfactory. Jeff did a good job explaining and advising.
10/21/2025
Cathy S. VERIFIED CUSTOMER
Travis was great as usual. We have had several interactions with Travis. He is always polite, professional and friendly. Thank you for such great talent at the dealership. I have worked in customer service relations for 30 years and Lexus always exceeds my expectations.
10/20/2025
Michael E. VERIFIED CUSTOMER
Very good experience; Jeff Miller is a terrific representative for the Lexus brand. My wife And/or I have driven Lexus cars for anout 15 years and this 2025 NX 350
Hybrid is our favorite. Dealing with people like Jeff is an added bonus
10/20/2025
Jennifer B. VERIFIED CUSTOMER
I haven’t had service for over a month and they keep sending me things on text. I don’t know why?
10/20/2025
Sharon S. VERIFIED CUSTOMER
Will do
10/19/2025
Lindsay L. VERIFIED CUSTOMER
Prompt and communicative. She was smooth to work with