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Real Reviews from VERIFIED CUSTOMERS
Marquel B. VERIFIED CUSTOMER
Travis always provides exceptional service when I bring my car in. He makes sure that he always communicates and keeps me informed. He also goes above to make sure that Im a satisfied customer. Keep up the great job Travis!
10/24/2025
Susan L. VERIFIED CUSTOMER
It took way too long. My car was done and just needed to go through the car wash. After 45 minutes I had to go ask where my car was.
10/24/2025
Collette J. VERIFIED CUSTOMER
Very customer oriented. Kept me informed of when car would be done and what was needed.
10/24/2025
Zvezdan D. VERIFIED CUSTOMER
Always have great experience but today was very different for some reason. The technician seemed in a hurry and bothered. Told me my warranty ends next year when I just bought the car so when I left I had to call and confirm that it’s actually in 2028. Had issues with sunroof leaking when car washing. It was checked and they said the pet has been ordered and when I was driving home the rubber part from sunroof literally fell on my head. When I called they told me to come back to fix it. Definitely not a good experience today.
10/24/2025
Angelina G. VERIFIED CUSTOMER
Paul explained what needs to be done with my car Iam very thankful of his help. Thank you so much
10/24/2025
Gary T. VERIFIED CUSTOMER
Travis kept me well informed throughout the time if service. All employees are kind and courteous, which is a big part of the reason we own 3 Lexus vehicles. Thank you.
10/24/2025
Diane B. VERIFIED CUSTOMER
The staff at your dealership is very professional, yet friendly. They are very easy to work with.
10/24/2025
Donise Y. VERIFIED CUSTOMER
Excellent Service
10/24/2025
Shyam P. VERIFIED CUSTOMER
Yes
10/24/2025
Sandra K. VERIFIED CUSTOMER
Jeff was excellent. Went far and beyond in explaining and helping me understand somethings
10/24/2025
Thomas O. VERIFIED CUSTOMER
Although I had to return three times before the issue with my car was fixed, Jeff was courteous and determined to fix the problem which he eventually did, test driving my car two different days on his lunch hour. Mike the analyst was also great. The excellent service they provide is why I have been coming back to Metro every year since I boight my car there 11 years ago.
10/24/2025
Scott K. VERIFIED CUSTOMER
Thank you for courteous service and professionalism fixing my precious Lexus. I do appreciate it. ✅
10/23/2025
Margaret B. VERIFIED CUSTOMER
Adam was so kind, friendly and professional! I give him 5 stars!!
10/23/2025
Kathleen P. VERIFIED CUSTOMER
We are already purchasing our car.
10/23/2025
Ranbir S. VERIFIED CUSTOMER
Cassie offered exceptional and detailed service, I’d feel comfortable trusting her with any vehicle. Her knowledge and thoroughness are major help to any customer that she assists.
10/23/2025
Alisa M. VERIFIED CUSTOMER
No comments
10/23/2025
Deborah K. VERIFIED CUSTOMER
Jeff took a moment to advise me on how to remove paint without damaging car paint color. He also made a point of giving me the choice of carwash and not assuming due to weather I wouldn’t want it. I appreciate his customer service.
10/23/2025
Richard H. VERIFIED CUSTOMER
ok
10/23/2025
Esther H. VERIFIED CUSTOMER
Thank you for treating me with respect. Love the aquarium.
10/23/2025
Lisa H. VERIFIED CUSTOMER
Paul was very nice and responsive. Thank you
10/23/2025