Cassie was very pleasant to deal with. She communicated with us along the way.
10/29/2025
Martara J. VERIFIED CUSTOMER
None at this time
10/29/2025
Harvey M. VERIFIED CUSTOMER
Excellent service.
10/28/2025
Mary C. VERIFIED CUSTOMER
Jeff always does an excellent job. I trust his expertise completely.
10/28/2025
Jeffrey D. VERIFIED CUSTOMER
Cassie and Dan, thank you both for your continued professionalism and expert customer service!
10/28/2025
Laura C. VERIFIED CUSTOMER
He was friendly understood my concerns and was efficient.
10/28/2025
Sharon D. VERIFIED CUSTOMER
Tech specialist - Taison did not call me back
To show me how to use some features of the car..
10/28/2025
Daniel G. VERIFIED CUSTOMER
The car had a blemish on hood, I saw it when picking it up, failed to say anything. Looks like someone placed a sponge on it with something on it.
Not sure who Linda is Dave Kantor was our salesperson, he did a great job.
10/28/2025
Timothy M. VERIFIED CUSTOMER
Adam was very good at explaining products and Service.
10/28/2025
Kemi P. VERIFIED CUSTOMER
Adam did an excellent job. He explained very thoroughly everything that needed to be done and how long it would take and broke down the prices. He listened patiently to my many questions and answered each and every one in detail. I couldn’t remember how to use the actual key in the Keegan and he patiently showed me exactly how to open the door if the key fab doesn’t work .He is very knowledgeable, professional, friendly and polite. I look forward to working with him again when my car will be due for the next service.
10/28/2025
Christina M. VERIFIED CUSTOMER
Travis was great . I had a nail in my tire. Service was fast and i was on my way.
10/28/2025
Kathleen K. VERIFIED CUSTOMER
Travis was as helpful as he could be.
Grateful for his assistance.
Kathleen K
10/27/2025
Susan M. VERIFIED CUSTOMER
Travis and Adam are Tops!
10/27/2025
Ryan Z. VERIFIED CUSTOMER
I wanted to take a moment to recognize Jeff Miller for his exceptional service. He is always attentive and consistently provides honest, thoughtful advice - never steering me in the wrong direction. His professionalism and customer focus are a big reason i continue to choose Lexus. In fact, I own two Lexus vehicles, and Jeff's superb customer service and guidance have been a key factor in that decision.
Ryan Z
10/27/2025
Susan W. VERIFIED CUSTOMER
I was treated very well. They gave me a loaner so I could pick up my grandson from school on time. Very grateful.
10/26/2025
Quinn Family. VERIFIED CUSTOMER
Adam was great. Kept me informed on the status of the evaluation of the problem with our car. He certainly met what I expect of a Lexus dealership.
10/26/2025
Michael S. VERIFIED CUSTOMER
Excellent service and very knowledgeable. Definitely recommend.
10/26/2025
Theresa K. VERIFIED CUSTOMER
Adam was a complete professional - kind, respectful and all with a wonderful smile. I enjoyed waiting for my vehicle while sipping a delicious vanilla latte. Thank you for a beautiful experience this morning.
10/25/2025
Betty Y. VERIFIED CUSTOMER
Adam made arrangements with reps from our extended warranty to have the water pump replaced because of evidence of pink crust on the water pump. He also made arrangements for a loaner because we only own one car. The loaner was ready when I arrived for my 2:30 pm appointment and paperwork was fully explained to me by Adam before signing. Adam called me the next day when my car was ready and, again, everything went smoothly for my exchange of cars. Adam was efficient, has a great attitude and a pleasure to work with. Now I feel much safer now driving my car. Thank you, Adam, and Lexus. Betty Y
10/25/2025
David S. VERIFIED CUSTOMER
Jeff, everything is ok except ion the way home I received a screen notification that the tire sensors are not working. Do they have to be reset after new tires installed. How do I do this?