Cordis and Mika are the best! I feel like I'm appreciated and respected any time I have to visit. Thank you guys!
10/7/2021
John C. VERIFIED CUSTOMER
Service was professional and courteous.
10/7/2021
Randall C. VERIFIED CUSTOMER
He did a very nice job, thank you!
10/7/2021
Peter O. VERIFIED CUSTOMER
Good service from beginning to end!
10/7/2021
Judith V. VERIFIED CUSTOMER
Always great friendly service!! My car runs like it’s brand new and it’s almost 5 yrs. old!! Thanks for keeping my car in great shape!!
10/7/2021
Elizabeth M. VERIFIED CUSTOMER
Cordis is always excellent to work with! Always a great experience.
10/7/2021
Pat B. VERIFIED CUSTOMER
Excellent
10/7/2021
Phillip B. VERIFIED CUSTOMER
Your service is good but overpriced.
10/7/2021
Celeste S. VERIFIED CUSTOMER
It took longeryo do my car then I had expected and i didn't get notifications as yo the progress being made. I finally called to get an update and Cassie called me back but i misunderstood her message as to when my car would be ready. I talked to Cassie about it when i picked up my car the next day and she graciously apologized. I'm sure it won't happen again. She was very pleasant and made every effort to accommodate me.
10/7/2021
Joseph G. VERIFIED CUSTOMER
Great job! Thank you
10/7/2021
Laurene N. VERIFIED CUSTOMER
Exceptionally Well Done.
10/7/2021
Dawn H. VERIFIED CUSTOMER
Excellent and efficient and her follow up and communication was fantastic and very appreciated as I was on a strict on call schedule.
10/7/2021
John M. VERIFIED CUSTOMER
Sales, managers and all other staff have been exceptional always. Although it may seem petty but while trying to take off my plates to put on the current sticker both heads snapped off of the plastic screws. I drove up to the dealership to have the broken plastic shafts removed and my plates put back on. They were put on by the dealer when I got the car. All’s good. Next the service check in man informed me it would be $38. I was stunned plus embarrassed as a friend was standing with me and I had been bragging about the quality of the vehicles and The dealership. I requested metal screws but was told they rust. Finally after the check in man discussed this with another employee I was told there would not be a charge. I did state that next year I’ll bring it in for service to put on the new stickers. Again this is in no way an attempt to cause anyone distress it’s merely a slight bump in the road. Your dealership is top notch as is the quality of the products. Thank you , John M
10/7/2021
Thekoordyal S. VERIFIED CUSTOMER
I was told my car would finished service about an hour to an hour and half I had to wait for about four hours
10/6/2021
Julius A. VERIFIED CUSTOMER
Everyone did great as usual. Thanks!
Dr.J
10/6/2021
Randi Z. VERIFIED CUSTOMER
Jeff Miller is a great service writer. I do not appreciate all of the other texts I have gotten from Metro Lexus about my service. I think I got no less than seven different texts about my satisfaction about paying for it about my appointment it is way too many
10/6/2021
Squire L. VERIFIED CUSTOMER
Cassie was very kind, professional and courteous. She answered all of my questions thoroughly and asked me if I understood. Feel she is a tremendous asset to your Lexus dealership.
10/6/2021
Patricia B. VERIFIED CUSTOMER
Jeffrey Miller was terrific!
I am being bombarded by messages and texts, for what? Auto generated messages are what has changed service for the worst!
To schedule a service appointment for 5 in the morning at a facility that opens at 7, and for which I did not ask is nuts!
This is the 4th message today.
10/6/2021
Claudia B. VERIFIED CUSTOMER
i was so please with how responsible and helpful my service was. Cordis did an excellent job!