Cassie was GREAT, and the service technician was very helpful and gave me great information on the vehicle. He spoke very highly of Lexus as a brand and gave me great reassurance on my decision to deal with Metro Lexus. They are both very good representatives of Metro Lexus and the brand!
10/12/2021
Dvia T. VERIFIED CUSTOMER
Jeffrey and Micah made my first service experience very easy and pain free
10/12/2021
Mei J. VERIFIED CUSTOMER
I want to know what my vehicle worth now.
10/12/2021
Robert P. VERIFIED CUSTOMER
Joshua always does a great job. Put his customers first. Never rushes you answers your questions. A real asset to your team, a real leader. Give him a bonus.
10/12/2021
Timothy H. VERIFIED CUSTOMER
Great service by all
10/12/2021
Gary M. VERIFIED CUSTOMER
Competent and professional service
10/12/2021
Stuart S. VERIFIED CUSTOMER
Kept me updated on progress and an unexpected issue. Nice people doing a good job!
10/12/2021
Christine K. VERIFIED CUSTOMER
I was happy with the whole experience. Your staff is very professional and pleasant.
10/12/2021
Brenda P. VERIFIED CUSTOMER
Great service, thanks
10/12/2021
Sally S. VERIFIED CUSTOMER
Fast, efficient and pleasant
10/12/2021
Cristin M. VERIFIED CUSTOMER
Dan was great
10/11/2021
Kristi H. VERIFIED CUSTOMER
Very helpful, knowledgeable, and kind.
10/11/2021
Sara T. VERIFIED CUSTOMER
Jeff Miller provided an excellent customer experience! He kept me informed along the way with updates about my car . He always goes above and beyond and makes you feel like family. He’s the best and I’ll be doing all my services at metro Lexus thanks to Jeff Miller!
10/11/2021
Elena L. VERIFIED CUSTOMER
Jeff is amazing!!
10/11/2021
Annette S. VERIFIED CUSTOMER
Thanks for the use of the lovely loaner
10/11/2021
Michelle F. VERIFIED CUSTOMER
Jeff was outstanding as always
10/10/2021
Trisha T. VERIFIED CUSTOMER
I was happy with the service and cassie I was not happy that I was told my new car I have had for only not even 3 months was out of alignment. I drive highway 90% of the time and have not hit anything. I feel that this may not have been inspected when the vehicle was delivered to Lexus when the car was brought up from Georgia. I feel that I should be reimbursed for this service. I feel that this was something that should’ve been checked out before I got my car and I don’t know why after driving highway only to work basically my car would be out of alignment. Otherwise the service was great. Please contact me. Thanks
10/8/2021
Ken K. VERIFIED CUSTOMER
I bought four new brand new tires and I had to come home and put air in the front passenger the tire light was on showing a low tire pressure
10/8/2021
Cheryl L. VERIFIED CUSTOMER
Everyone was great. They arranged to have someone drop off my car and pick up my loaner since it took a little longer to finish.
The free fill up from Lexus due to the recall was nice as well