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Real Reviews from VERIFIED CUSTOMERS
Debra A. VERIFIED CUSTOMER
Everything was great! Even received helpful tips on programming my car on items I was not familiar with!
4/1/2022
Linda C. VERIFIED CUSTOMER
Everyone is very professional, even though the service department was swamped
4/1/2022
Michael G. VERIFIED CUSTOMER
Joshua was knowledgeable and took great care of my car! Fast turnaround and he was very personable!
4/1/2022
Jill M. VERIFIED CUSTOMER
One of the biggest reasons I have stayed with Lexus more than 25 years is the service. It remains superior. Thank you
4/1/2022
George A. VERIFIED CUSTOMER
Super friendly and professional.
4/1/2022
Gennadiy B. VERIFIED CUSTOMER
Great, professional, hassle free, worry free exceptional service. Excellent job Cordis
4/1/2022
Ray N. VERIFIED CUSTOMER
Joshua was very kind and helpful!
4/1/2022
Bonita W. VERIFIED CUSTOMER
It is always a pleasure having my car serviced at Metro Lexus. I am impressed with The Service department's professionalism.
3/31/2022
David Z. VERIFIED CUSTOMER
Took too long
3/31/2022
George P. VERIFIED CUSTOMER
Jeff has done a great job answering all my questions regarding the servicing of my vehicle. He has always been professional and is very attentive to any concerns I would have. Great Job Jeff!
3/31/2022
Margaret S. VERIFIED CUSTOMER
Looking forward to purchasing a new 2023.
3/31/2022
Lydia M. VERIFIED CUSTOMER
Great service
3/31/2022
Andrea R. VERIFIED CUSTOMER
I paid for a for detail and they only did a partial detail. When I first purchased the car in December there was some marks on the council or on the top of the inside of the car they were black and they told me that they would get those off and in the center consul there’s a little compartment with a bunch of junk in it which I tried to clean but I couldn’t get it out and I was told that they would clean this out for me. So when I took my car in to get serviced they said that they would honor the two things that they would clean but I also told him I wanted a full detail of the car inside and then I would pay for it well they only did partial or not even they only clean the two things that I had mentioned before but I paid full price of the detail
3/31/2022
Marilynne Z. VERIFIED CUSTOMER
Joshua is a true professional. Extremely Competent. Kind. Great service. ????????????????????????????????????????
3/30/2022
Connie M. VERIFIED CUSTOMER
Paul was fantastic he is the reason I will now use Metro exclusively for all my servicing needs.
3/30/2022
Danny A. VERIFIED CUSTOMER
Cordis was cordial, polite and on time. Friendly and patient. With good follow through.
3/30/2022
Johanna S. VERIFIED CUSTOMER
Excellent service. Timely and reliable. Excellent follow up.
3/29/2022
Eric T. VERIFIED CUSTOMER
Great service!
3/29/2022
Wasani C. VERIFIED CUSTOMER
Super friendly and the service was fast.
3/29/2022
Monica H. VERIFIED CUSTOMER
Please do not have this representative contact me. My experience was not a good one. The professionalism of the representative was not there in the initial in-person contact. It was somewhat demeaning; his words could have been harassing if I worked there. Lastly, near the end, he looked as if either I or he was dumbfounded by questions.
3/29/2022