Jeff always delivers top notch service and is one of the key reasons I continue to rely on Lexus of Cleveland.
2/1/2026
Allison G. VERIFIED CUSTOMER
Great communication and customer service! Very pleased
1/31/2026
Donovan B. VERIFIED CUSTOMER
It was awesome they took care of the dinosaur ???? I’ll definitely be back and will definitely be looking to get a Lexus from you guys in the near future
1/31/2026
Gale M. VERIFIED CUSTOMER
Travis was extremely polite and courteous
Corvis (service manager) went way beyond expectations. He sat in my car and explained additional features of my car to me, and was in no rush at all to help me. He was very thorough and made sure I understood. It was freezing that day and he could care less.
The entire staff greeted me countless times and asked me if I needed help. 5 star and more
Much appreciated the kindness
Gale M
1/31/2026
Matthew G. VERIFIED CUSTOMER
Autumn took excellent care of me! Easy and excellent service i expect from and know Lexus of Cleveland for. Thanks!
1/31/2026
Colette M. VERIFIED CUSTOMER
Jeff Miller is a wonderful service representative. He is very thorough and explained everything in detail. Highly recommend!
1/31/2026
Joe W. VERIFIED CUSTOMER
Great service.
1/31/2026
Michele S. VERIFIED CUSTOMER
Xxxxx
1/30/2026
Ramona C. VERIFIED CUSTOMER
Travis explained what they were going to do and kept me informed
1/30/2026
Deborah M. VERIFIED CUSTOMER
Service was the best, Adam was super knowledgeable and treated me like a queen, informed on every step of the work. Thank you, Adam!
1/30/2026
Alan K. VERIFIED CUSTOMER
Jeff Miller, as always, was professional and efficient. Jeff is very knowledgeable about our Lexus and takes the time to explain the service and the need for it. Jeff always exceeds our expectations. It’s why we deal with Lexus of Cleveland.
1/30/2026
Romin H. VERIFIED CUSTOMER
Adam was amazing, I couldn’t have asked for a better service advisor. Every time I come there i feel the service couldn’t be any better. You guys are amazing and if it wasn’t for the great cars I would still come to you for a car!
1/30/2026
Bruce H. VERIFIED CUSTOMER
Travis was great!
1/30/2026
Theresa T. VERIFIED CUSTOMER
As always excellent! First time in my life I don’t mind taking a car in for service.
1/30/2026
Joe A. VERIFIED CUSTOMER
Jeff is awesome. He always pits in so much effort in his job. I bought my car there 29 years ago and he has consistently been the best person I have dealt with at Lexus. (All have been good, but he’s the best )
1/30/2026
Beatriz S. VERIFIED CUSTOMER
Cassie provided exceptional service from start to finish. She communicated clearly, kept me informed throughout the process, and made everything smooth and stress‑free. I truly appreciate her professionalism and attention to detail. Thank you for a great experience!
1/30/2026
Barry J. VERIFIED CUSTOMER
She is great-courteous, personable, knowledgeable.
She is an asset to the business.
BRJ
1/30/2026
Andira A. VERIFIED CUSTOMER
Excellent service. Travis was friendly, efficient and very helpful. Always a pleasure.
1/29/2026
Ryan Y. VERIFIED CUSTOMER
Jeff is always trustworthy and extremely knowledgeable. I would trust him with my bank ATM pin.
1/29/2026
Christopher M. VERIFIED CUSTOMER
Jeff and the Metro team were great yet again. Thanks